Question

Snapshot 12 unable to Modify and remove shared printer

Snapshot

Updated June 19

asked on June 10

Previously Snapshot was part of the Windows Client Suite and I could click modify from Windows Installed apps and choose if I wanted either Current User and/or Shared Printer.

The Modify option is greyed out now in Installed apps for the new Snapshot 12 isolated application. Also when installing I never got a choice to install only Current User.

I am trying to only install Current User configuration.

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Answer

SELECTED ANSWER

replied on June 18 • Show version history

Snapshot 12 does not have the option now. We can try to make those two printers isolated so that you can install them independently if there is a reason.

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Replies

replied on June 10

The requirement to pick one or the other was due to print driver and OS limitations in previous versions. Snapshot 12 installs both printers by default.

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SELECTED ANSWER

replied on June 18 • Show version history

Snapshot 12 does not have the option now. We can try to make those two printers isolated so that you can install them independently if there is a reason.

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replied on June 18

Ok, I will let them know. They did not want to install the shared printer. There was no plan to share it to other workstations.

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replied on June 19

Just to clarify, installing shared printer will not share it to other workstations unless people have configured it.

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Snapshot 12 unable to Modify and remove shared printer

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