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Question

Question

Forms Process Suspended - Error Message

asked on May 19

Last week we had a Forms process suspend at the point where it invokes a Workflow that writes payment data that is captured to a SQL table.  The Workflow never initiated at all. When I restarted the process, everything at that point in the process and beyond worked as it should.  Below I have pasted the process history and the exact error message from the suspend point. Thousands of payments have processed using this Forms process and this is the first time we have had this error.  Does anyone have any insight? 

TypeDate

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    Error5/14/2025 6:23:03 PM

    An unexpected error has occurred. [LFF502-UnexpectedError] Details: URL: Error: UnexpectedError Date: 5/14/2025 6:23:03 PM (Eastern Standard Time) HTTP Status Code: 500 Business Process ID: 17 Instance ID: 28419 Business Process Name: Revenue_Pmt_Process_PP_RE Stack Trace: Caught exception: Laserfiche.Forms.CommonUtils.Exceptions.LFFormsException Message: An unexpected error has occurred. [LFF502-UnexpectedError] Inner exception: System.Net.WebException Message: The remote server returned an error: (401) Unauthorized. at System.Net.HttpWebRequest.GetResponse() at Laserfiche.Forms.Routing.WrapHttpWebRequest.GetResponse() at Laserfiche.Forms.Routing.LFWorkflowService.Execute(Int32 instanceId, IRoutingContext routingContext, RoutingInstanceStatus OriginalStatus) at Laserfiche.Forms.Routing.ServiceTask.Execute(Int32 instanceId, IRoutingContext routingContext)

 

 

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Answer

SELECTED ANSWER
replied one day ago

Thank you!

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Replies

replied two days ago

The error message indicated an error communicating with Workflow server.

If this was the first time you had the error and it did not happen again, it could be temporary network issues.

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