You are viewing limited content. For full access, please sign in.

Discussion

Discussion

Scanning in web client

Scanning Web Client
Updated March 12
posted on March 12

I have a user that moved their scanner from one computer to another and now every time they want to scan they get the prompts to download desktop scanning or web scanning.  Once they say OK, they can scan, but the prompt comes up every time.

0 0
replied on March 12 • Show version history

I use desktop, but I think you can go into Tools > options and find the reset selection for prompts to turn them off or on. You can reset them all to default or I think Scan mode should be unchecked for this prompt to not display, but I don't know for sure in WebClient.

 

https://answers.laserfiche.com/questions/224977/Web-Client--continuously-being-asked-to-download-and-reinstall-scanning#224999 

There's also this if this fits your issue more.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...