Question

Cloud Email Workflow Settings

Laserfiche Cloud

Updated February 10

asked on February 4

I am looking at the Email workflow task and see this (screenshot). This gives me the impression that I can change the SMTP default to something else. If this is the case where can I change the SMTP server and if not why is it there?

SMTP.png (9.2 KB)

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SELECTED ANSWER

replied on February 10

We often build features to be flexible to accommodate additional options in the future, even if there's only one option initially. I agree it can be a bit confusing if that's shown in the UI when you can't currently select anything else, but sometimes that's why it's there.

Note that the above is a general observation about feature UIs and should not be taken as implying any upcoming changes to the Laserfiche Cloud Workflow Email activity.

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Replies

replied on February 4

According to this post, you cannot change the default SMTP server in Cloud. Maybe Email Display Names settings would be useful instead.

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replied on February 4

I saw that as well but it was from 2020, and I figured there were some changes since then. I guess the better question is why its is listed as default if you cannot change it. If there is only the one option why say that at all?

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SELECTED ANSWER

replied on February 10

Note that the above is a general observation about feature UIs and should not be taken as implying any upcoming changes to the Laserfiche Cloud Workflow Email activity.

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Cloud Email Workflow Settings

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