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Question

Question

LDAP server is not available

asked on August 26, 2024

I'm receiving the error below whenever I try to test AD synchronization. Any ideas on how to resolve? I've also provided the log from Event Viewer:

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Replies

replied on August 27, 2024

On the general tab, there is a host field. It is trying to say that it can not reach that host.

If a name was entered make sure it is resolving to an address, then make sure you can contact that address with something like a ping or any other form of contact. If so maybe ldap services are not running. You use LDAP Explorer as a 3rd party utility to verify that LDAP services are responding.

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replied on August 27, 2024

Hi Grace,

 

How are you running the Laserfiche Directory Server services? using a domain service account or local system account?

In the General Tab, you have 2 options  "Use the service account to query the directory server" setup account LFDS

failover domain controllers are you using FQDM or IP address? Can you Laserfiche server ping all your domain controllers
 

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