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Question

Question

A token in workflow that contains a link...is it possible?

asked on August 20, 2024

I have a workflow that is sending an email at the end.  The email is partially built using different tokens.  The tokens are filled with values depending on the data received by the workflow.  One of those tokens  that needs to show in the email contains a link to an external resource.  Basically, if the user checks this box on the form then the workflow needs to include this link in the resulting email.

I've built a token that looks similar to this...

 

When I include that in the email as a token, it displays exactly like it does above.  I've tried tagging the token as a URI, but it didn't make a difference. 

I've run into the similar issue with trying to use a mailto link in a token.

 

Is there a way to have a token include html in an email properly?

 

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Replies

replied on August 20, 2024 Show version history

It's hard to say for sure without seeing how your email is formatted, but most likely you just need to use the HTML formatting option when you include it in the email.

 

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replied on August 21, 2024

Jason,

Thanks for the simple solution. That was exactly what I needed!

I won't go as far as saying obvious solution because I feel like there are a handful of features hiding in plain site that I don't have the secret decoder ring for yet.  I'm sure that there is documentation for other helpful terms besides HTML that could be entered into Apply Formatting field in the Token Editor.  I can find how to enter numeric or date/time formatting.  But are there other helpful choices like HTML that I could be using if I knew about them?

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replied on August 21, 2024

Just this one.

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replied on August 21, 2024

@████████ hopefully more some day smiley

Feature Request: JSON Format Tag - Laserfiche Answers

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