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Question

Question

Aspire site down?

asked on August 16, 2024 Show version history

Is the Laserfiche Aspire site down?  Users are receiving the following error:

Server Error in '/' Application.

Runtime Error

Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

 

It appears that any aspect of the Laserfiche sites that require authentication and pass through https://community.laserfiche.com/ receive this error, if you are already authenticated most components appear fully functional 

 

Additionally is there a Laserfiche status page that shows real-time uptime status of the support site, answers site, aspire site, community site, etc similar to the status page for cloud. (https://status.laserfiche.com/)

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Replies

replied on August 16, 2024

https://community.laserfiche.com/  site appear to be back online. 

 

I am still curious if there is a Laserfiche status page that shows real-time uptime status of the support site, answers site, aspire site, community site, etc. similar to the status page for cloud. (https://status.laserfiche.com/)

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replied on August 16, 2024

Thank you for reporting it, we've been looking into it.

status.laserfiche.com does not cover the sites you mentioned above.

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