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Question

Deployment Toolkit LFAuditChartLib-x64_en.msi can't be found

asked on November 13, 2023

I am trying to run the Deployment Toolkit version 1.1.1.14 and when it tries to verify the Audit Trail files, I receive the error:

xxx.com had an error and script was terminated: [xxx.com]:
11/13/2023 19:26:51 (UTC-07:00) - Installation files not found at E:\en\AuditTrail\LFAuditChartLib-x64_en.msi
At C:\deploymenttoolkit\CommonFunction\HelperFunction.ps1:309 char:9
+         throw "$Machine had an error and script was terminated: $form ...
+         ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : OperationStopped: (xxx...Lib-x64_en.msi :String) [], RuntimeException
    + FullyQualifiedErrorId : xxx.com had an error and script was terminated: [xxx.com]: 11/13/2023 19:26:51 (UTC-07:00) - Installation files not found at E:\en\AuditTrail\LFAuditCha
  rtLib-x64_en.msi

 

I cannot find the LFAuditChartLib-x64_en.msi file anywhere in the iso file. Is this an issue with the Deployment Toolkit scripts or am I missing a step?

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Replies

replied on November 15, 2023

Hi Blake,

 

I have confirmed with Audit Trail team, the latest version of Audit Trail has removed LFAuditChartLib-x64_en.msi from the install package, but the latest deployment toolkit is released before that, so it still tries to find this component to install. As a temp workaround, you can open the deployment toolkit folder, open the \SpinUpScripts\catalog.json, locate to AuditTrail-11.0, delete LFAuditChartLib-x64_en.msi from the InstallationFiles list, then run the script, see if you can proceed.

However I have another concern, you may fail again when configuring Audit Trail due to the same reason above, which I cannot guarantee. If you really meet other issues, please update here with some proofs.

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replied on November 15, 2023 Show version history

Thank you for confirming the issue. For now, I am just removing Audit Trail from the configuration and will install and configure it manually until the Deployment Toolkit is fixed.

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replied on April 11

Any timeline for when this will be fixed?

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replied on April 11

Hi Blake,

I'm sorry there is no timeline for this, as a reference, I have filed bug 496159 for this, will keep you posted when it's fixed and released.

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