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Question

Search Result 9016 Error: Field Not Found

asked on August 8, 2023 Show version history

Hi all,

Our Laserfiche Repository (Laserfiche Cloud) is returning a very strange error. Originally it happened on a saved search. I thought it may be a permissions error as this happened to a specific department. There was some template editing, but nothing to affect the departments involved.

 However, it is now affecting general searches too. I thought it might be because of the record properties, but that is not the case either (I did remove the properties to test). I know that there are valid entries within the search parameters, but still receive:



Update: It seems that the child folder itself is corrupted, as general search functions everywhere else. I made a second post on that https://answers.laserfiche.com/questions/210998/Custom-Searches-Wont-Save-with-Shared-Users-and-All-Syntax-is-Missing#211021

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Replies

replied on August 8, 2023

I wonder if that error is not about the search itself, but about one of the columns saved for your search listings. Try removing all columns in the listing, saving that, and then adding back in the ones you want.

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replied on August 9, 2023

Thanks for the suggestion.

 I tried Resetting All and Removing All, saving my search settings with Name as the Only Column.

 Still have the same error.

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replied on August 10, 2023

We've been able to reproduce some version of this, at least with the approach I described. What version of the web client are you using? Based on that error message, I think it's not the same version we're testing with, so there may be slightly different ways of causing it. (The text for error 9016 was changed at some point to "Could not find the field specified, or the field is not part of the specified template")

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replied on August 11, 2023 Show version history

Ah, I forgot to specify that I am using Laserfiche Cloud. Some of the departments use the web clients through the desktop version but I haven't done any testing with that.

Web Client

11.0.2308.5

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replied on August 11, 2023

Now that you mentioned it Brian, the same account that cannot access certain directories in the browser through Cloud may be able to through the desktop version (logging into our Cloud Repository)?

Still doing some testing on this...

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