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Question

Question

Enable single sign-on check box missing

asked on June 5, 2023

Good Afternoon,

 

I'm trying to configure SSO for my organization. I've followed the instructions located here:

https://doc.laserfiche.com/laserfiche.documentation/en-us/Content/ConfiguringSSO.htm

 

I've created the app in Azure AD, and all fields there and within Laserfiche Cloud are populated.

 

My only problem is, the last step says to go to the individual user accounts and check the 'Enable Single Sign-On' box. That box doesn't exist on any of my users. Any ideas why that might be?

 

Many thanks,

Rob.

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Replies

replied on June 5, 2023

Sorry, this can be deleted/ignored.

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replied on June 5, 2023

If you can include some information about how you resolved the issue, it could be helpful for anyone else who runs into a similar issue later.

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replied on June 5, 2023

Robert mentioned in this other thread that it was an issue with our documentation having an outdated screenshot. We'll fix it. Reference ID #430076

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