You are viewing limited content. For full access, please sign in.

Discussion

Discussion

New Forms Designer Created Forms Not Displaying in Safari

posted on May 14, 2023

I have started using the new Forms Designer and like it for most use cases; however, recently I used it to re-create (and modify) a process that is used frequently by our owner who uses Safari almost exclusively.  It seems that the forms created using the new designer do not display in Safari, at least not reliably.  We have tried upgrading mobile server and Forms to the latest version among other things, but experienced the issue again.  Finally this morning I thought to make the form he signs using the classic designer, and switch it over in the task for the one that was assigned to him and not displaying.  It worked perfectly.  Can anyone confirm whether they are also having issues with displaying forms created with the new designer in Safari?  I even tried reassigning the form to myself and it was visible in other browsers but not in Safari.  The form process summary displays on the right hand side, but the form section of the screen is just completely blank.

0 0
replied on May 14, 2023

Hi, Melanie,

What Forms version are you using? There is discussion for similar issue on Apple Devices and Public Forms - Laserfiche Answers and we've released hotfix for it (List of Changes for Laserfiche Forms 11 Update 3 Hotfix 1014447. - Knowledge Base).

 

2 0
You are not allowed to follow up in this post.

Sign in to reply to this post.