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Question

Chromium browser not installed correctly error

asked on April 18, 2023

I am getting this error below with a specific Forms process when a repository service task is attempted.  There are other processes that are running and generating PDFs without this issue.  Also, when I "retry" the save to repository step, it works fine, so I am not sure why it would not work initially, but would when I retry. So, I presume there is an issue with this particular form process.  Is there anything I can try from the Forms side?   Running 10.4.5.282.

 

  • The Chromium browser used by the PDF generator was not installed correctly. [LFF326-HTMLtoPDFDirectoryNotFound] Details: URL: Error: HTMLtoPDFDirectoryNotFound Date: 4/18/2023 11:37:18 AM (Eastern Standard Time) HTTP Status Code: 404 Business Process ID: 42 Instance ID: 35333 Business Process Name: XXXXXXXXXXXXX Stack Trace: Caught exception: Laserfiche.Forms.CommonUtils.Exceptions.LFFormsException Message: The Chromium browser used by the PDF generator was not installed correctly. [LFF326-HTMLtoPDFDirectoryNotFound] at Laserfiche.Forms.CommonUtils.PuppeteerHelper.<RunPuppeteer>d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Laserfiche.Forms.CommonUtils.MultiFormHtmlToPdfConverter.<ConvertAsyncWithRetry>d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at Laserfiche.Forms.CommonUtils.MultiFormHtmlToPdfConverter.<ConvertAsyncWithRetry>d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Laserfiche.Forms.CommonUtils.MultiFormHtmlToPdfConverter.Convert() at FormsModel.RoutingModels.Services.SaveFormToLaserficheStrategy.SaveMainFormToLaserfiche(Session session, XmlDocument datasetXml, STLConfigurationObj conf, SaveToLaserficheParameters saveToLaserficheParameters)

 

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Replies

replied on April 18, 2023

Check this post and you can reconfigure to use Chrome or Edge for PDF generation. Google Chrome instead of Chromium for Forms 11 PDF generation - Laserfiche Answers

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replied on April 18, 2023

I would just try running a repair on Chromium.

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