asked on October 19, 2022
Hello,
We have a user who when they log into their LF Desktop Client, using their Windows Authentication box, shows they are logged in as the Admin Named User account.
The admin account is linked to a Laserfiche Service account, that is not related to the user in question Windows account.
This means their Custom Searches and Folder displays are missing.
I had their IT try the process outlined by Alex in the following LF Answer Post, but their IT informed me there were no references to customer's Laserfiche Server, when running this on the user's computer.
This issue does happen to the same user on multiple PC's. They are not using Roaming Profiles.
This issue only affects one user.
Appreciate any feedback,
Jeff Curtis
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