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Question

Question

Strange Search Results

asked on September 7, 2022

I have two users who when running searches directly through the document repository or by running a search from the document searches section on the home page, gets an error message  "SYNTAX ERROR WAS ENCOUNTERED WHILE PROCESSING THE SERCH OR QUERY STATEMENT [9084]" or their search results return 140k entries.  When I (the system admin) run the search I get 405 entries returned.  My users search results include documents found in the "workflow templates test entries" folder.  This is a new issue for us. Even when removing their access to the  "workflow templates test entries" folder they still get close to 140k results.  

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Replies

replied on September 19, 2022

Can you post a sample search for both the 9084  error and the one that return a lot of results?

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replied on September 19, 2022

This is a new error for us and the screenshot attached shows example of how users get the error messages or hundreds of thousands of results when searching and I as the ADMIN user get the correct number of items returned in a search

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