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Question

Feature Request: Ability to Include Reason for Instance Suspension or Termination in Email

Forms Ideas
Updated September 5, 2022
asked on September 1, 2022 • Show version history

When an instance is suspended or terminated in Forms you can have it send an email to specified email addresses. The Editor lets you format the email and include variables. What it does not currently let you do though is include the message as to why the instance suspended or terminated. You are able to get this message in Monitor, but it would be nice if it was a variable option to add to the email message that is sent.

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SELECTED ANSWER
replied on September 4, 2022

Hi Blake,

     We have added the functionality of attaching the instance error log in the email for suspended process notification and terminated process notification based on the feature request from https://answers.laserfiche.com/questions/196005/Feature-Enhancement-Forms-11-Attach-Error-Message-to-Suspension-Email in the coming release of self-hosted Forms. By default it will attach the error log but designer can also turn it off. Will this functionality solve your problem?

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replied on September 5, 2022

Yes, that should be sufficient. Thank you! 

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