You are viewing limited content. For full access, please sign in.

Question

Question

Auto-refresh using Windows Client to Connect to Cloud

Laserfiche Cloud
Updated November 17, 2023
asked on July 21, 2022

Hello,

 

Does anybody know of a way to enable auto-refresh when connecting to LF Cloud using the Windows client? A customer of ours recently migrated from on-prem to cloud and they noticed that auto-refresh doesn't appear to work despite "Refresh folders automatically" being checked within the Windows client. Is there any way to enable this in the current setup?

0 0

Replies

replied on November 14, 2023

Hello Robert, have you found a resolution to this? I am experiencing the same thing.

0 0
replied on November 14, 2023

I have not. I believe I opened a ticket with LF Support regarding the issue, but they were unable to provide a resolution at that time.

0 0
replied on November 17, 2023

Please refer to https://answers.laserfiche.com/questions/162092/Cannot-enable-automatic-folder-refresh

The "Refresh folders automatically" feature in the Windows Client is not supported when connected to a Laserfiche Cloud repository.

We have a bug filed (496730) where the option in Windows Client 11 appears active and checked when it should actually be disabled and unchecked.

1 0
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...