Save to repository task broken

asked on April 14, 2022

Hoping to get some help interpreting this error message on my save to repository task. I haven't gotten something like this before:

Error4/13/2022 12:52:07 PM

An error occurred during the execution of the Save to Repository service task. [LFF5426-ErrorExecuteSTR]

Stack Trace:

Caught exception:

Laserfiche.Forms.CommonUtils.Exceptions.LFFormsException

Message: An error occurred during the execution of the Save to Repository service task. [LFF5426-ErrorExecuteSTR] at Laserfiche.Forms.Routing.SaveToLaserficheService.Execute(Int32 instanceId, IRoutingContext routingContext, RoutingInstanceStatus OriginalStatus) at Laserfiche.Forms.Routing.ServiceTask.Execute(Int32 instanceId, IRoutingContext routingContext)

Inner exception: Laserfiche.RepositoryAccess.ObjectNotFoundException

Message: Mismatched entry type; the actual type is Shortcut. [9001] at Laserfiche.RepositoryAccess.EntryInfo.Refresh(Boolean keepChanges) at Laserfiche.RepositoryAccess.DocumentInfo.Refresh(Boolean keepChanges) at Laserfiche.RepositoryAccess.Document.GetDocumentInfo(FolderInfo parentFolder, String docName, Session session) at Laserfiche.Forms.CommonUtils.LFHelper.CreateNewLFDocument(Session lfDb, String newDocumentName, FolderInfo lfParentFolder, Boolean autoRename, String volume, String ext, Boolean AddExt, Boolean& checkOutVersionDocument) at Laserfiche.Forms.CommonUtils.LFHelper.TryImportAttachment(Session sess, cf_bp_attachment_data attachment, FolderInfo parentFolder, String volume, String attachmentName, String ext) at FormsModel.RoutingModels.Services.SaveFormToLaserficheStrategy.SaveAttachmentToLaserfiche(Session session, XmlDocument datasetXml, STLConfigurationObj conf, DocumentInfo rootddoc, String timeZone, String rootFolderPath) at FormsModel.RoutingModels.Services.SaveFormToLaserficheStrategy.SaveToLaserfiche(Session session, XmlDocument datasetXml, List`1 STLConfigList, SaveToLaserficheParameters saveToLaserficheParameters) at FormsModel.RoutingModels.Services.SaveToLaserficheHelper.OpenSessionAndSave(IEntityContext _AppContext, Int32 STLRepositoryId, List`1 STLConfigList, XmlDocument datasetXml, ISaveToLaserficheStrategy saveToLaserficheStrategy, String timeZone) at FormsModel.RoutingModels.Services.SaveToLaserficheHelper.SaveToLaserfiche(IEntityContext _AppContext, Int32 STLRepositoryId, List`1 STLConfigList, XmlDocument datasetXml, ISaveToLaserficheStrategy saveToLaserficheStrategy, String timeZone) at Laserfiche.Forms.Routing.SaveToLaserficheService.Execute(Int32 instanceId, IRoutingContext routingContext, RoutingInstanceStatus OriginalStatus)

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replied on April 14, 2022

Based on this "Message: Mismatched entry type; the actual type is Shortcut. [9001]" it sounds like it's trying to save the document as a shortcut.

Is it possible that you're having the same issue mentioned in this post with records management creating a shortcut automatically? https://answers.laserfiche.com/questions/92997/Error-saving-to-repository-after-LF10-update#92999

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SELECTED ANSWER

replied on April 14, 2022

Also, regardless of whether or not Records Management is involved, I believe if there is a shortcut with the same name in the destination folder it can result in this error.

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replied on April 14, 2022

thanks a bunch! i updated the name and it kicked in :)

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replied on April 14, 2022

Great! Glad to hear you got it resolved.

Please consider marking the question as answered, and have a great day!

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