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Question

Question

Time out error when adding monitored repositories in Workflow

asked on February 16, 2022

Hi everyone,

We recently having server migration to new server with new ip. (LF server, Workflow & Forms, DB servers are in separate server).

I have relicense every module and so far it seems to be working except the workflow.

I have issue in the Workflow Administration Console specifically adding/attaching  the monitored repositories. 

Its not able to load or access repository in order for me to add. I'm getting time out error when doing that.

 

Here's error i got from evet viewer:

  <InnerException>
    <ExceptionType>Laserfiche.RepositoryAccess.NoConnectionException, Laserfiche.RepositoryAccess, Version=11.0.0.0, Culture=neutral, PublicKeyToken=3f98b3eaee6c16a6</ExceptionType>
    <Message>The object must have its connection set before it can be used.</Message>
    <Source>Laserfiche.RepositoryAccess</Source>
    <HelpLink />
    <Property name="ErrorCode">0</Property>
    <Property name="UnlocalizedMessage">The object must have its connection set before it can be used.</Property>
    <Property name="Server">10.14.x.x</Property>
    <Property name="TargetSite">Void .ctor(Laserfiche.RepositoryAccess.ISession)</Property>
    <Property name="HResult">-2146233088</Property>
    <StackTrace>   at Laserfiche.RepositoryAccess.Server..ctor(ISession session)
   at Laserfiche.Connection.Lfso.RepositoryAccess.Reflected.LFConnectionReflectedRA.get_ServerInformation()
   at Laserfiche.Connection.Lfso.LFConnection.get_CachedServerInformation()
   at Laserfiche.Workflow.Runtime.LaserficheManagementSystem.RefreshProfileLicense(LicenseSystem licenseSystem, DatabaseProfile profile, Exception&amp; licenseError)</StackTrace>
  </InnerException>

Seems like its trying to connect to old ip (10.14.x.x). 

Is there a way i could change this to new ip or if i missed out something?

We are running on LF11 Rio.

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Answer

SELECTED ANSWER
replied on February 17, 2022

This has been addressed in support case.

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