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Question

Question

Support Site not working (Support.laserfiche.com)

Support Site
Updated February 28, 2022
asked on January 10, 2022

Hi,

 

I am unable to successfully sign in to the support.laserfiche.com site, it logs in, but the shows sign in on the right corner still. I am experiencing the same on my Ipad and Iphone (Besides computer). Need to download some software.

 

Regards,

Gert

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Answer

APPROVED ANSWER
replied on January 10, 2022

I would hazard a guess that this is related to the Planned Network Outage 1/8/22 - 1/9/22 posted to the Laserfiche Solutions Providers group on January 5th.

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Replies

replied on January 10, 2022

It's down at the moment by the looks of things Gert..... :-(

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replied on February 28, 2022

I am getting this same error right now.  I ask well need to download some software.  Attempted a different browser (edge) and then incognito mode.  Don't get an error, the sign in option is still available and not my username.   

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