We just upgraded from Laserfiche 10.2 to 11 (Rio).  In Forms, we have 105 total Participant Licenses. When I assign a license to someone, I go to Participants and look up their name.  The Username is their full email address. I assign a license and they can be part of a business process. They get notified via their email and they log in with their full email address as the username.

Before the upgrade all 105 licenses were assigned.  After the upgrade, 72 are assigned.  The other 33 users are no longer showing up in the list.

Some are named users, some are not.  For example, John is a named user with a retrieval license. His status is now "invalid" and he does not show in the participants list.  Jane is not a named user but does show in the participant list and has her participant license like before.

How do I get all of our users to show so I can assign the licenses?