I have a co-worker that's just added a Fujitsu Fi-6130z scanner. He's not done any scanning before. When he scans (in either mode) the scanner feeds the document through the scan preview window doesn't open. I can log into the PC and it works fine. I found an old suggestion for another question.  https://answers.laserfiche.com/questions/80117/My-scanner-explorerconfiguration-pane-has-disappeared--I-was-trying-to-set-up-a-coworker-to-do-some-basic-scanning--We-reset-to-default-and-when-asked-about-scanning-mode-I-hit-basic-and-dont-ask-this-question-again--How-do-I-get-it-back-   He checked them all and still doesn't work.  Went into Windows Fax and Scan and the scanner is working under his user profile.