I'm using file upload filed informs,
I uploaded some Docx and checked in the reports, the file upload field looks empty.... uploaded file does not appear in the reports
Can you go to the monitor page and find an instance where you uploaded a file. Open that instance and go to the variables tab. Scroll down until you see the file and check which variable is associated with it. It's possible you have the wrong variable in your report.
The other way to check on that would be to go to the form designer for the form you upload the file to. Select the file upload field and check what's in the variable name there. Again, my hunch is that the variable there might have a _1 or something and that's what needs to be added to the report.
I checked in the monitor page and it's variable too... Both are same
is "save to repository" service task need to configure?
Next I would check the history in the monitor page and open up the submission where you believe the file was uploaded. If you open up the message start event, does the file show up there?
Also, please be careful about sharing sensitive data in your images. You have a few names, phone numbers and emails being shown that you may want to redact.
Another thing to check: Go into the variable settings for this file upload field and check if you have retention rules set up on this variable. This would be in the form designer on the variables tab, click on the settings gear next to the file upload variable. You would be able to see if there are any retention rules deleting the file.
I checked the Message start event, it doesn't show up the file
If the file doesn't show on the message start event, then it wasn't uploaded to the form. If you need the file to be there, the field should be marked as "required".
I made the file upload field as required, and uploaded the pdf
getting an error(response code 400) like "This value is required" while submitting
Ok, can you open a support case so we can do more investigation? We'd like to figure out
- if you're using a Forms server in the DMZ and where your files are being stored
- if you are using the Forms db to store attachments or a volume
- if there is any JS on the form
For some reason, the file is being uploaded to the form but it's not staying attached to the form through submission.
could you please tell me
How to open a support case
You should first contact your Solution Provider DocuNav and they can open a case on our end with the proper information. They may have a better understanding of what's happening as well if they helped set it up.