Question

Laserfiche 11 Web Access port issue

Version 11 Administration Installation and Upgrades

Updated April 19, 2021

asked on April 16, 2021

Hello Everyone,

I recently updated my DEV server to LF 11. The server install went great. Everything looked like it was working. I then installed Web Access 11 since that is the main reason for my update. I have users begging for multiple page printing from WA. The problem is that once I install WA, IIS seems to freak out and I get "page cannot be found" errors on all web apps on that server, not just the WA. Regular web pages work.

After working with my VAR, we found it to be some sort of port issue. If I change the listening port in the admin console to 81 or any other port really, my WA starts working again.

If I uninstall WA 11 my other web apps like workflow start working again.

Has anyone else seen this issue? Is there another way to solve the issue besides changing the listening port on LF server?

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Replies

replied on April 16, 2021

Hi Lucas,

Are you running all those Laserfiche applications on the same Dev server? Are you running any of them as identities other than the defaults?

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replied on April 19, 2021

Yes, my applications are all running on one dev server. With the exception of SQL server, that's on a different box.

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replied on April 16, 2021

One thing that's different in the installation between 10.4 and 11 is that the 11 installer should prompt you to select a certificate and set up an https binding for your site. An incorrect site binding could explain what you are seeing, so I would start looking there.

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replied on April 16, 2021 • Show version history

Lucas, as a follow up to Brian's question, can you please run the following in Command Prompt or PowerShell on your Dev server and post the output?

netsh http show sslcert

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replied on April 19, 2021



SSL Certificate bindings:
-------------------------

    IP:port                      : 0.0.0.0:5049
    Certificate Hash             : e845861eed32e44355143dd6089c89f8db2271ae
    Application ID               : {7ae25eb0-eb0f-4a5e-b3cf-121ba40823e7}
    Certificate Store Name       : (null)
    Verify Client Certificate Revocation : Enabled
    Verify Revocation Using Cached Client Certificate Only : Disabled
    Usage Check                  : Enabled
    Revocation Freshness Time    : 0
    URL Retrieval Timeout        : 0
    Ctl Identifier               : (null)
    Ctl Store Name               : (null)
    DS Mapper Usage              : Disabled
    Negotiate Client Certificate : Disabled
    Reject Connections           : Disabled
    Disable HTTP2                : Not Set

    IP:port                      : 0.0.0.0:8172
    Certificate Hash             : e845861eed32e44355143dd6089c89f8db2271ae
    Application ID               : {00000000-0000-0000-0000-000000000000}
    Certificate Store Name       : MY
    Verify Client Certificate Revocation : Enabled
    Verify Revocation Using Cached Client Certificate Only : Disabled
    Usage Check                  : Enabled
    Revocation Freshness Time    : 0
    URL Retrieval Timeout        : 0
    Ctl Identifier               : (null)
    Ctl Store Name               : (null)
    DS Mapper Usage              : Disabled
    Negotiate Client Certificate : Disabled
    Reject Connections           : Disabled
    Disable HTTP2                : Not Set

    IP:port                      : 0.0.0.0:8181
    Certificate Hash             : e845861eed32e44355143dd6089c89f8db2271ae
    Application ID               : {067bedda-156b-4f06-8f0c-828056532cf8}
    Certificate Store Name       : (null)
    Verify Client Certificate Revocation : Enabled
    Verify Revocation Using Cached Client Certificate Only : Disabled
    Usage Check                  : Enabled
    Revocation Freshness Time    : 0
    URL Retrieval Timeout        : 0
    Ctl Identifier               : (null)
    Ctl Store Name               : (null)
    DS Mapper Usage              : Disabled
    Negotiate Client Certificate : Disabled
    Reject Connections           : Disabled
    Disable HTTP2                : Not Set

This was the output from the command.

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replied on April 19, 2021

I did look at bindings. I actually cleared out all listings in IIS for bindings.

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Laserfiche 11 Web Access port issue

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