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Forms - Why is {/dataset/_initiator} Empty after submission

Forms
Updated March 22, 2021
posted on March 19, 2021

A customer created a field on a user task for that happens immediately after submission.

They put the default value to be the token 

However the field is left blank when the task is opened. And in the monitor screen the variable does not exist.

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replied on March 22, 2021

Is that screenshot where you set the default value on the user task form? Is that variable used on the starting form first and submitted as blank? If the field was loaded on to the initial form and submitted as a blank, that submitted blank will take precedence over a default value. You need to remove the field from the starting form if you want a default to load on a user task. 

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replied on March 22, 2021

I have verified that it is not on their starting form by checking the variable name of the field and making sure the variable appears in bold in the list of variables when editing the starting form. This is the best way to ensure the variable is not used in any way before the user tasks.

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replied on March 22, 2021

Is there a lookup or something else that might override the default value in the user task? If you send over the process or open a support case, we can take a closer look. At this point, I'm just guessing. 

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replied on March 22, 2021

We found that it works if the Form is read only instead of the task being read-only.

 

To clarify: There are 2 ways to make a user task form read only. On the form itself, or from the task.

You can do it on the form, but if you set read only on the task, the default value never gets set.

1 0
replied on March 19, 2021

Hope this previous post helps:

https://answers.laserfiche.com/questions/124267/datasetinstanceid-Is-Not-Populating-Field-With-Instance-ID#159946

 

I'm new to Laserfiche but your question helped me learn something new.

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replied on March 19, 2021

I did already ensure that they are using the variable on a user task after the starting form. Still it is empty, the variable just doesn't exist.

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replied on March 22, 2021

Go to the Monitor page for the instance and see what shows up in the Initiator column for the instance. If there is data there, the variable exists. Your issue is with how it's being configured to load into the form. 

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replied on March 22, 2021

Is that the started by column? It is populated, but that is not exactly a username like the initiator variable. The initiator variable is hidden from view or does not exist at all on any instances of any processes when using the Monitor tab.

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