Is there any plans to be able to allow LF Cloud's forms, processes and workflows to be able to lookup account information from Azure AD or AD FS?
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Hi Kevin,
While I can't speak to any Laserfiche Cloud plans for that functionality, right now you could use a Remote Agent for an "AD database lookup" approach. Similar to what you can do with a with a self-hosted Laserfiche system, except you'd use the Remote Agent to populate a Lookup Table etc. from the custom database.
You might find this Answers post on Active Directory as a Forms Data Source a useful resource on implementing that approach.
Thanks, Samuel. I am familiar with utilizing the remote agents. I believe there is a limitation to the number of remote agents you can setup (2 from what I recall) so those come at a premium if there are other lookups customers might want to configure. That's why I was looking to see if there was going to be a future feature that will be released for looking directly at the AD within the cloud.
While that's true, each Remote Agent can have four queues and three workers, with task concurrency per worker scaling by the number of vCPUs. Have you run into scenarios where you seem to be capped/constrained on data queries through Remote Agent?
You also should be able to avoid any concerns there entirely by running a nightly "sync to Lookup Table" job and doing the actual Forms/Workflow process queries against the sync'd Lookup Table. AD account info doesn't tend to change frequently, but you can increase how often you run the sync if desired.