Question

Laserfiche Mobile on Windows desktop

Mobile

Updated November 12, 2020

asked on October 29, 2020

Hi Everyone,

I'm having a problem to connect may windows mobile app to the repository and forms.

I'm getting an error stating network connection, I'm thinking what is the problem.

May windows mobile app and may server is installed in one machine. Even the localhost wont connect.

I'm hopping that you can help me.

Thank you

This the error I get and the URL I used.

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Replies

replied on October 29, 2020

Hi Rafael,

Have you installed the Laserfiche mobile components?

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View 12 previous replies

replied on October 29, 2020 • Show version history

Hi Chris,

Yes, The mobile server and LF server is on one machine.

Thanks

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replied on October 30, 2020 • Show version history

This may be more of a general IIS issue. If you browse to http://localhost do you see the standard IIS backdrop site?

It should look like this:-

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replied on November 2, 2020

Hi Chris,

Attached the image of my localhost browser.

Thanks

localhost image.JPG (87.43 KB)

| Download

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replied on November 3, 2020

Excellent, so IIS is up and running.

Have you completed the Laserfiche app configuration?

It should be an icon on your desktop like this:-

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replied on November 3, 2020

Yes, I have an Icon like that.

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replied on November 3, 2020

Great, if you double click it, does it open up, and can you configure everything that's inside that configruation window.

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replied on November 3, 2020

Yes, Chris.

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replied on November 3, 2020

Excellent, so loading the app on the same computer from the microsoft app store, and entering http://localhost/Mobile. What happens then?

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replied on November 3, 2020

Hi Chris,

After entering http://localhost/Mobile on the windows mobile app, I got the error that I posted.

Thanks

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replied on November 4, 2020

If you install the web client/web access on the same machine and try that, does that work?

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replied on November 4, 2020

Hi Chris,

The web client works fine.

Thanks

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replied on November 4, 2020

Interesting, does the mobile configuration page load correctly?

Also just to check, you are using the LF app on the same PC through windows and not on a mobile device or tablet?

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replied on November 4, 2020

Hi Chris,

Yes, the mobile configuration page loads correctly. And Yes, I'm using the LF app/Mobile app on PC through windows and not on mobile devices or tablets.

Thanks

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replied on November 11, 2020

As a next step, I would adivse opening a case with LF support, as something is clearly very wrong here.

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replied on November 12, 2020

Thanks Chris

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replied on October 30, 2020

Hi Chris,

I have a question about Oracle Database.

Still, Laserfiche runs on Oracle Database? if Yes how we can connect or configure Laserfiche?

Thanks

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View 3 previous replies

replied on October 30, 2020

Laserfiche at this moment in time does support Oracle, supported version details are outlined here https://support.laserfiche.com/kb/1013784/laserfiche-server-10-supported-configurations

I think there are plans to deprecate this however...

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replied on October 30, 2020

Hi Chris,

But Laserfiche can still connect to oracle?

Thanks

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replied on October 30, 2020

At this moment in time yes, you can use Oracle to host your Laserfiche system. To reference an Oracle DB as a lookup however, there may be some additional ODBC connectors etc. you'll need to configure.

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replied on October 30, 2020

Hi Chris,

Let me rephrase my question, if I will buy the latest Laserfiche RIO for MSSQL will it run with Oracle? And what version of Oracle? If yes, will I need some additional ODBC connectors etc?

Thanks

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replied on October 30, 2020 • Show version history

Ahhhhhh, I see. No there is a special version of Laserfiche for Oracle. I'm not sure if you can buy it new anymore, as I said they are removing support for Oracle. You'll need to chat with your Laserfiche account manager to find out what's possible.

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replied on November 5, 2020

https://answers.laserfiche.com/questions/158596/Endoflife-Announcement-for-Laserfiche-Oracle-Support

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replied on November 4, 2020

Hi Chris,

I have a question about Laserfiche Form under the collection Field.

How to disable the delete button on the previous comment of the submitter?

See the attached image.

Thanks

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replied on November 9, 2020

Hi Chris,

Any update on this?

Thanks

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replied on November 11, 2020

Hi Rafael,

This might be possible using CSS or Javascript, but I'm not a coder so can't really advise on this one.

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replied on November 12, 2020

Hi Chris,

Thank you I understand, Me also is not a coder.

Thanks again

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replied on November 4, 2020

Hi Chris,

Addition to my previous questions, the file that in HTML file extension can Laserfiche ORC it?

Thanks

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Laserfiche Mobile on Windows desktop

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