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Question

Question

Configuring access for test user

asked on October 1, 2020

Hi Everyone,

 

I am facing issue while trying to grant a test user access to Laserfiche repository.

 

This LF repository does not have a root Access Repository Laserfiche access group.

 

Have assigned test user license and access group that had access to the root folder. Have made user authentication as trusted in admin console. But still i am receiving below error:

 

Let me know if you require more information.

Thanks in advance.

 

  

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Replies

replied on October 1, 2020

Hi Faraz,

 

Try re-starting the Laserfiche server service to force a refresh with LFDS licensing.

 

Cheers!

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replied on October 1, 2020

Thanks for the reply. Have tried it but it did not work.

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replied on October 1, 2020

Error 6000 looks like more of a windows error, are you able to sign in using the Laserfiche Admin account?

 

Also check the windows event logs for errors relating to Kerberos.

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