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Question

Question

Microsoft Word Integration Missing?

Laserfiche Installation and Upgrades
Updated April 28
asked on September 28, 2020

I did an update moving from Office 2013 to the Micorosoft Online download/install.  After rebooting, Word no longer works with Laserfiche and doens't have the Laserfiche tab in the ribbon.  Strangely, Excel, Powerpoint and Outlook all do.  Anyone else seeing this?

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Replies

replied on September 29, 2020

Is the Laserfiche Word Add-in installed and enabled?

You can check in File > Options > Add-ins.

 

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replied on September 29, 2020

Yes, it's on and working for other Office products.  Someone mentioned the VC++ runtime 2019 is needed, but installing that did not fix it yet.  Going to do a little more work to see what I can find.

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replied on April 28

We were seeing this in the LF 12 version of the Office Integration.  Be sure to click on "Go" after you verify the Laserfiche Word Add in is listed.

The next screen lets you select which Add ins you want to enable.

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