We have subscription licensed Quick Fields and we installed a new workstation with Quick Fields and QF Scanning. The initial install was done remotely due to COVID and showed with the licensing message 'Grace Period 7 days' in QF Scanning. So we had user drop off laptop for install to be done in office. The setup did not allow to use the existing registration, it only allowed for register a new instance.(see attached)
Once this was done, laptop restarted, we opened QF Scanning (no licensing message) connected to the QF server successfully, then opened Quick Fields (again no licensing message) and were able to get the user on his way.
Once he connected via VPN at home and opened Quick Fields he got the 'Grace Period 7 days' message again.
I'm in need of assistance to correct this licensing issue before we hit the 7th day.