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Question

Question

Web Access zip download

asked on April 23, 2020

In Web Access 10.2, when downloading a zip file, it contains all pages of a document no matter if only certain pages were selected. Tested in various browsers. I changed the default download option for everyone using info from the thread below. But I'm curious if the zip download problem is a known bug or if there is something I can change to fix.

https://answers.laserfiche.com/questions/93282/WebAccess-10--Default-email-settings-are-to-send-Zip-files#93530

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Answer

SELECTED ANSWER
replied on April 24, 2020

This is a known issue in 10.2. It has been fixed in 10.4.2. Reference ID 190848.

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replied on April 24, 2020

Thanks, Miruna.

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Replies

replied on April 24, 2020

Hello Nicholas, I have Web Access 10.4 (10.4.2.214) and tried sending multiple documents "as pages" with Page 1 of each and could see the zip in Outlook Email Client with selected pages only.

[We do not use email sending by WebAccess and thus manually sent through Email Client]

 

Rgds

Chandresh

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