When I attempt to go to the Online Administration guide or help files I get a 403 Error. I'm logged into Answers so I don't think my credentials are wrong. Is there a server problem?
What URL are you trying to access? There is no authentication required for product help.
These seem to load fine:
Whatever happened, it suddenly started working.
This is my bookmark for the Administration Guide that had always worked - https://www.laserfiche.com/support/webhelp/Laserfiche/10/en-US/administration/#Welcome-To-Laserfiche.htm%3FTocPath%3D_____1
It is working now.
Just for posterity (I had the browser tab open still), here's the error. You can verify the URL:
Looks like they've updated the Support site...
https://answers.laserfiche.com/questions/100490/Updated-Support-Site
There are links in that posting to the new help files, but here's the main one. https://support.laserfiche.com/kb/1012253/current-online-laserfiche-product-help-files
I was able to access both the Admin & Forms guides. Hope this helps.
Same with Forms 10.4. I hope a fix is coming soon.