Question

How does one restore the client's main menu

Version 9 Laserfiche

Updated August 11, 2021

asked on March 4, 2020

There is a user who somehow removed or hid the main menu bars from the Laserfiche client and documents. How does one restore this? Please see image for a visual of what I am referring to.

User is using version 9

Thanks!

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Answer

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replied on March 5, 2020

Some of the steps outlined in this article may be of assistance.

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replied on March 5, 2020

Thank you!

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Replies

replied on August 10, 2021

The article noted in the response from Shawn does not specify how to restore the Main Menu Toolbar

I too have someone missing the Main Menu toolbar and cannot figure out how to restore it. They are using Windows Client 9.1 and others in the same area do not have any issues and have the Main Menu Toolbar.

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replied on August 11, 2021

Delete the highlighted registry keys under HKCU\Software\Laserfiche\Client8 (back them up first to be safe) to restore the toolbars to the default:

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How does one restore the client's main menu

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