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Question

Forms Participant Licenses on Avante

asked on February 21, 2020

We have purchased 10 Participant Licenses to be used with Forms.  We are running Avante.  I am trying to get this configured and tested, but I am running into issues.  I was told that in order for the Participant Licenses to work we had to install LFDS, which was done by our Laserfiche vendor.  They also tried to assist with getting the new licenses synced but were unsuccessful.  

I recently attended a few of the LDFS session at Empower and thought I had a good grasp of where I needed to be.  I have even tried to follow along with one of the Virtual Labs, but I am getting stuck.

Here is where I'm at.  LFDS is installed, I can see the number of available licenses.  I have created an AD security group (LF_Participants) and added myself to said group.  I have also created a Laserfiche user for testing purposes only.  I have created a group in LFDS and add both the LF_Participants group and LF user.  At this point I would like to enable SSO for users that will be logging into Laserfiche applications via a web browser.  Within the Laserfiche configuration page I am instructed to turn on the Directory Server option and enter the Directory Server STS URL (https://servername/LFDSSTS.  When I enter my server using the FDQN and click verify I get the following error.

The Laserfiche Directory Server's address does not match the value specified in the license

 

Our vendor and my predecessor setup our Laserfiche server so I am not very familiar with the license files.  How can I update the license file?

I thought about skipping this step and continuing to give the Groups/Users access to the repository and forms.  When access the repository management page I try to add the LFDS group I created.  When I search for a Laserfiche group nothing shows up.

The forms user authentication has to be changed to used LFDS, but I don't see this option.  Could this be due to the fact that the Forms version installed is 10.3.1 and LFDS is 10.4.2

 

Sorry for my rant...I'm just trying to figure out how to use these licenses that we purchased a few months back and start using Laserfiche throughout our organization.

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Replies

replied on February 21, 2020

Hi Aaron,

Have you generated a new license for Forms using Directory Server and swapped out the old pre-LFDS license?

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replied on February 21, 2020

I just finished updating Web Client 10.3 to 10.4 and the licensing it with LDFS.  I can now see my LDFS Group in the Web Client admin page.  With the new license being generated I was able to verify the Directory Server STS URL successfully.  My issue appears to have been related to the fact that some of the Laserfiche applications were licensed under the original Laserfiche Server.  My guess is I will have to update Forms to 10.4 as well.

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replied on February 24, 2020

If you are using Forms 10.3, you can regenerate the license from LFDS and replace the lf.licx file under C:\Program Files\Laserfiche\Laserfiche Forms\Forms\bin.  From your description, it seems you are currently using Laserfiche Server as user Authentication and you want to switch to use Laserfiche Directory Server, you can refer to https://www.laserfiche.com/support/webhelp/Laserfiche/10/en-US/administration/#../Subsystems/Forms/Content/Administration/show-lfds.htm for how to enable Laserfiche Directory Server User Authentication.

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