If Laserfiche Avante is setup to use LFDS and the client upgrades to Rio, what are the correct steps to change the LFDS master license? Is it as simple as Deactivating and applying the new Master License?
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Steps to change LFDS from Avante to Rio?
asked on February 20, 2020
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replied on February 20, 2020
Currently, the master licenses appear as separate systems to LFDS, so you cannot simply swap out the license and must (1) create new licensing database, (2) recreate your LFDS setup, then (3) relicense individual applications.
However, if the amount of effort to do this is prohibitive (e.g., you have Laserfiche users, who will lose their SIDS or you have a large number of AD users with no AD sync), you can make a request through your regional manager so that the license can be easily swapped out.
This isn't done by default right now (it must be manually changed), but we are looking into updating this process since we want upgrades to go smoothly.
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