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Question

Question

windows profile not storing snapshot settings

asked on January 24, 2020

So here is  the scenario snapshot settings  for a user keeps on defaulting to ‘This User account’ instead of  storing the ‘Windows Authentication’

I tried doing repairs and it’s not working but the moment the uninstall LF and re-install it works but the next day refuses to snapshot again and defaults back to ‘This user Account’ I thought maybe there was  something wrong with her profile, went to User Accounts and tried to add her name of there but still no luck

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Replies

replied on January 24, 2020

On the Users Machine, open regedit, navigate to: Computer\HKEY_CURRENT_USER\Software\Laserfiche\Snapshot8\Profile\CurrentUser

 

Ensure that the Username String is set to <wa>

I have changed the settings on my machine to use user name and password, this then changes to the AD account and if i use Windows Auth it uses <wa>.

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