Is there a fix to try and get snapshot to print quicker? I have a user who often uses Laserfiche snapshot and she can often have 5 to 220 pages to print. She was on Windows 7 and we just upgraded her to Windows 10. She is using the same PC but its just upgraded to Windows 10. When the PC was on Windows 7 she would be able to use Laserfiche snapshot and the printing went pretty quickly now that she has Windows 10 the printing process has definitely slowed down. She had Laserfiche 10.3 on Windows 7 and I installed the same version of Laserfiche on the newly imaged Windows 10. What's interesting is other users who are on Windows 10 with the same version of Laserfiche don't have any issues with Laserfiche snapshot printing slow. Everybody gets default settings and no changes have been made to settings to the people who have a fast snapshot printing. I have tried uninstalling and reinstalling the software a couple of times as well. Any ideas would be greatly appreciated.
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replied on December 10, 2019
I would check the print quality settings first. Our experience has been that depending on colour and dpi some documents can take drastically more time.
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replied on December 19, 2019
I tried that but still having the same issue. When she goes to print through snapshot I opened up the Laserfiche snapshot within device and printers tab under the control panel and I look at whats printing through the Laserfiche snapshot. like I mentioned in the original post when she has more than one page to print to Laserfiche it takes forever. Recently she had 36 pages to print and it would slowly go through 1/36 and 2/36 etc. I changed the configuration of the snapshot to save the documents as jpegs and anything other than pdf to see if that makes a difference but it doesn't.
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