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External STS Mobile user timeout period

asked on November 7, 2019



I am working with a system that we have configured an external STS to use Mobile. The process of accessing Mobile externally and working with Forms in Mobile works great. One thing we are trying to get past is the consistent timeout of users in Mobile forcing them to reauthenticate. I was curious if anyone else had experienced this and what their solutions were. So far I have not found a way to modify when a user gets timed out if they put their device to sleep to switch to another app. Any suggestions or clarification on this process would be greatly appreciated.



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replied on December 9, 2019

Hi Drew - please refer to my response under Hopefully that helps to answer some of your questions?



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