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Question

Forms server is not recognizing the participant licenses assigned to LFDS

Forms Administration Licensing

Updated July 24, 2019

asked on July 23, 2019

I have enabled the "Use a Laserfiche Directory Server for SSO authentication" within "User Authentication" tab of formconfig, but I'm unsure which user account to user in the "Laserfiche System Administrator" field. I get the following error:

Initally I was getting this error when I would try different accounts:

Then I noticed in the error logs that no matter what user account I was using, it would using my domain admin account.

So, after adding that account to LFDS, I am now getting this error:

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Replies

replied on July 24, 2019

Hi Sheldon,

I would recommend that you first create a group in LFDS called Forms Users and then add any existing users that you would like to be able to access Forms (including your domain account). Then, when you are configuring Forms to use LFDS for authentication, specify that Forms Users group and then you should be able to add your domain account as the Laserfiche Forms System Administrator.

I hope that helps!

Molly McCarthy

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Asked July 23, 2019
Updated July 24, 2019
101 views