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Question

Question

Access to the path 'D:\Program Files\Laserfiche\WebLink\LF.licx' is denied.

asked on May 30, 2019

Upgraded WebLink from 9 to 10 and now we're getting this error. The installer deleted the lf.licx file in the path referenced in the error and we put the license file used to install the new version back in the folder again. Full privileges were given to IUSR and NETWORK SERVICE accounts as well as the service account used to install v10.1. Any suggestions?

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Replies

replied on June 3, 2019

That's really strange, the installer should leave files like that alone since they are not part of the install package (msi).  And WebLink should just need read rights to that location, which should be granted by default.  You might want to add the IIS_IUSRS group (unless that's what you mean by IUSR), and if that doesn't work I would use a tool like Process Monitor to see a little more detail about what is failing.

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replied on June 3, 2019

We rolled back to version 9 to the time being.

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