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Question

Question

The TextProvider process was terminated due to an unhandled exception when extracting text from a "pdf" document.

asked on April 17, 2019

Hello,

 

Per this LF Answer post, it was explained if a customer is hitting this issue, to install Adobe v9 iFilter:

https://answers.laserfiche.com/questions/54069/TextProvider-process-terminated-when-attempting-to-extract-text-from-PDF#97095

 

This post is almost 5 year old and I wanted to know if this still pertains.

 

We have a customer who is seeing search performance slow in LF and they found many of these same error entries.

 

The PDF's, that throw the errors range in size from 115kb-1.36mb.

 

Like to know if using this old adobe iFilter is still the fix.

 

Thanks,

Jeff Curtis

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Replies

replied on October 16, 2019 Show version history

Hi Jeff,

I had the same problem.

The old v9 iFilter worked for me.

ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/PDFiFilter64installer.zip

 

 

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replied on June 26, 2020

Just posting a link to the folder the file is in because if I try to use the link above it fails.

ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/

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