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Question

Changing images in Weblink breaks images, requires unknown login

asked on March 27, 2019

I'm trying to change some of the images using the weblink designer, and after I change them and open the page this prompt displays (also appears in Weblink Designer when saving the changes):

 

No credentials I enter into this login are considered valid.  When I click cancel it continues to load Weblink but the updated images are all broken.

 

I put all these custom images in the Laserfiche\Weblink\Weblink\Web Files\images folder, so I would expect the service running Weblink would have access to the files.  I've even explicitly granted full control to the everyone group.

 

Any ideas?

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Answer

SELECTED ANSWER
replied on March 27, 2019 Show version history

Did you try entering your credentials with the domain? For example, domain\username

Not sure if you're also having this issue, but I've encountered what seems to be a bug when changing the images, the following post details how I got around that one.

https://answers.laserfiche.com/questions/152653/Weblink-welcome-page-logo-will-not-change#152656

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replied on March 27, 2019

Yes, there don't seem to be any specific credentials that work in this instance.

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replied on March 27, 2019

Thanks, that link you provided seems to have fixed the issue.  What a strange bug!

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