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Question

Weblink welcome page logo will not change

WebLink Web Customizations

Updated December 6, 2018

asked on December 3, 2018

Hi,

When I went to change the logo in WebLink 10.1.0.151 it will only display a little black X. I've tried different sizes of logos and file formats. Any help is appreciated.

Thanks,

Brian

WebLink logo issue.PNG (13.06 KB)

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Answer

SELECTED ANSWER

replied on December 3, 2018

I've encountered similar issues (not sure if it is a bug or not).

Try the following:

Reset the images to the defaults and save the changes
Close the designer
Open the designer back up and try uploading the image again

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replied on December 4, 2018

Thanks, Jason. That worked like a charm, much appreciated.

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replied on December 6, 2018

Im having this same problem but doing that didnt fix it. Any other suggestions? Which browser should I use? Any help appreciated!

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replied on December 6, 2018

I typically use IE directly on the server. Sometimes it does take me a couple of tries, and make sure the browser is completely closed before you retry.

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Weblink welcome page logo will not change

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