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Question

Question

Form won't save updates and Preview button loads a blank page

asked on March 6

I have this same issue on a couple different forms. I've tried different browsers and cleared cache and it has not helped.

 

Issue: I cannot update my form as it won't save any changes. I've noticed that when I click preview from the form editor, it will open an about:blank page and never loads the form to preview. The preview, however, does work when I'm in the CSS and JavaScript section. Still though, I can't make any changes to the form because they won't save.

 

I have also found on a couple of my forms (they all mostly use the same custom HTML at the beginning of them) that if I delete the custom HTML box, the form then saves fine and the preview works. There is one form that I can't get to work at all though, even when I remove the custom HTML. That form I really need to get to work. I at least have a workaround for the other forms; load the picture I want using Themes rather than putting it in the custom HTML block.

Below is the custom HTML I have. I'm also attaching the screenshot of what it's supposed to look like. I created a brand new form and copied this into it and it broke it.

 

<p><img class="ycfLogo" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAwgAAAEKCAYAAAC2UnI1AAAACXBIWXMAAC4jAAAuIwF4pT92AAAgAElEQVR42u2dTXLaaNeG7/6q53Z7A9ArML0CKyswPXCpKAYmKwhZQcgKQlYQeUBRlAeNVxB5BY1X0LABv2YF+QY6SmRZf4AASVxXlas7IEA60iOd+3nOz28/fvwQwDa4vb4vaTibThZYAwAAAKAZ/IZAgC3Fwbmk/0laS2rPppMXrAIAAABQf/4PE8CWOPbfM0m+CQYAAAAAQCDAiQsESbqU5GESAAAAAAQCIBBCrt1eH5EAAAAAUHPIQYCNieQfJPF+Np0gFAAAAABqCisIsA2djPe+ub1+FxMBAAAAIBDgdHBy3vfcXr9TxwNze/2F2+u3OcUAAACAQAAoTyDUsrKR2+uPFSRcDznFAAAAgEAAKM5VgW1qJRLcXn8g6YP9kxApAAAAQCAAFHSknQ02v5Q0r8ExdSSNIy+1NjxOAAAAAAQCnCybOs5XVS5/aiscnoIVjygDTjUAAAAgEADKFwiSdOv2+lWN6w/zDuIQZgQAAAAIBIACpOUfPOZ87ovF+VeNdsrrZ4QZAQAAAAIBIIMch9mT9D7nK8YVLH/a4cwCAAAAIBBgO7IEwsI6KH/O2CasbNSuiOA519vcg1fHxCkHAAAABALA5gJhPZtOFpI0m05Gku5yRMK8IuVPM1cPZtPJC6ccAAAAEAgA6aTlH/ixfw8lPWV8T1XKn2YJhEdONwAAACAQAFLIyT94FYpjM++OpHWW2KhA+dN2xntLzjoAAACcIr9jAihI1my7H39hNp28mKgYm4B4SXDAj+2Ee7YPbTu+jn7lJFROIIRhWYQ+AQAAAAIBqoCT9sZsOvFTXl9ou74JB8H2b5HghHdUsQRlt9fvmqDpJgkyAAAAAAQCVEEgrBWsEDQGm52vjAMe6fR8zSUIAAAACASoipMaDb2RpJU5rWPCXfZq93DV4AxrAAAAAAIBqoRj/30yUeBhkr2LA0/SLZYAAAAABAJUlXdpuQZQujhwMsSBI3IQAAAAAIEAx2Q2nYyxwkEZYQIAAAA4FvRBAKgQtnpwhSUAAAAAgQAAUn5VKB8TAQAAAAIB4ARwe/2BpMuMTR7JAwEAAAAEAsDpMMh5f4SJAAAAYN+QpFwRrNfAUNJoNp0sschJ0rVrYKi3vQ/uWD0AAACAQ/Dbjx8/sEJ1REJ4Mu4QCid9HZwnCIU/uR4AAAAAgXC6AiHkQUFjMh/rnLRQ0Gw6GWERAAAAQCCcnkPoK7nE5dfZdDLEQgAAAACwb0hSrgcf3F6/ixkAAAAAAIFwWiwy3vPcXr+NiQAAAAAAgXA6vGS8dybJw0QAAAAAgEA4Hfyc96/cXn+EmQAAAABgX5CkXDHcXt+TdJuzGSUvAQAAAGAvsIJQPYaSVhnvf0QcAAAAAMC+YAWhglhX5X9jLz9JGsymkwUWAgAAAIB9wQpCBTER8Dny0ldJDuIAAAAAAPYNKwgVxvIR5rPpZI41AAAAAACBAAAAAAAAB+V3TAAAebi9viOpK8mR5M+mkyFWAQAAQCAAwOkIgnMTBKEoOIu8jTgAAABoMIQYAUCSOPAlXSa8vZ5NJ+dYCQAAoLlQxQgAiooDKb/bNwAAACAQAOBExIEkUVELAAAAgQAAiIOf+FgLAAAAgQAAzaeIOHiaTSdLTAUAAIBAAIDmM855fy1pgJkAAAAQCABwAsymE0/S+wxx4MymkwWWAgAAQCAAwGmLBMQBAAAAAgEAEAmIAwAAgFOFRmkA8Aa31x9IWiAOAAAAEAgAAJAunBxJXUkdSVcKVllGs+lkjHUAAACBAADQfEFwboKgK8mRdJay6bvZdOJjMQAAaAK/YwIAgFeioBMRBZcFPzYUTeQAAACB0GgHIZwtfJG0CP87m05esA5AY8d8OO5bW3yFgxUBAACB0Gx8Sf8kOBGS9ChpSPImQK0FQTsiCK5L+MozrAoAAE2BHIR0B8KTdJuxyUcSEwFqNaadiCi4LPnrV7PppI2VAQCgCbCCkM4oRyB8CcMSCD0CqKQgOI8Igq72O8vPiiIAADQGVhCyHQwvRyRIQZnDLhVMACoxZjsmCAYqf5UgC1YUAQCgMbCCkE0RgXAmaS7pHHMBHEUU7JpgXAZzzgQAACAQToDZdOK7vf6jgoZIWXSxFsDBBEFb5SYY78rjbDpZcmYAAACBcDp0FcwOpomEr4QXAexdFHQUhA05OmzoUBE8zhAAADQJchCKOygjSZ9iLz/NppMO1gEofbwdMsF4F7gHAABA42AFoSCz6WTk9vq+gtnCliw5GcsAlCYKOhFBcFWT3R5y5gAAoGmwgrC5E3NuIsGbTSckJgLsNp6iqwStmu3+59l0MuIsAgAAAgEAYHtB0I4IgusaH8rDbDphBREAABoJIUZwTGfxXFJHCipGYZHGnucqJxhvw6MdDwAAQCNhBQGOIQoGetvIimTPZp3jOiQYbwNhRQAAgEAAKNFxbEvylR5r/jd5HbU+t2HDsquGHd5aQanjEf0OAADgFCDECA7JQNmJqGHPCaiHKKhzgnEeTyZm54S/AQAAAgHgeDiYoNKCoB0RBI6aFTq0DgWBJJ+VAgAAOGUIMYJDOpiOpO85m/01m04WWKsy56yjX6FDlw07vFVEELByBQAAYLCCAAdjNp34bq+/VvbMc1cSAuF4guBcv1YJmpZgLEkP+hU6tOSMAwAAIBDg+Mwl3eYIhBFmOqgoaKu5CcasEgAAAGwIIUZwaGd0IOlbzmZ/zKaTF6y11/PgRERB0xKMHyOigNUoAACADWEFAQ7NvIBA6EryMFWpguA8IggcNSt0aKXXCcaISwAAAAQC1IXZdPLi9vpPyk54dRAIpYiCJicYs0oAAACAQIAG4Un6kvF+FxNtJQiiCcaOmhU6FDYr8xUkGLNKAAAAgECABuHnvH/m9voODaoKiYJ2RBBcN+zwnkwUzFklAAAAQCBAg5lNJwu3118pv6syAiFZFDhqZoIxqwQAAAAIBDhhfGWXO3Uw0U9B0OQE46eIIEAQAgAAVADKnMKxnN6upH9yNvvzVJtZWYKxI2mgZiUYr/W64tCS0QAAAFAtWEGAY+EX2KYraXxioqmJCcZhszJWCQAAAGoAKwhwTId4ruzE2ofZdNJt8PG31dwE4wf9Ch1acrUDAADUB1YQ4Jj4OY5x05zmaIKxo+b1JpCCnIIBVYcAAADqCysIcExnuS3pv5zN/p5NJ/MaH+N5RBB01awE4zgPJg6oPgQAAFBjWEGAozGbTpYFy53WSiA0OME4i6+z6WTIVQ0AAIBAANiVuaQPGe87NREF0VWC1gmdv7Wk4Ww68biUAQAAmgEhRnBsx9qR9D1ns7+qFtNu4VGhIGharsSjpHPlr36sJTm7npu8a2A2nfxm2/1QykqF2+svJL3MphOHUQUAALAbjV9BsBjwDuUVq8lsOvHdXn+t7Nh8R9KiAtdSR0HYkKPm9Sb42cFYQWnZ25zPPJk4eCnjGpD0W1QshKIggQ9ur/+qXKrb64/sfDwyogAAABAIcQeuLaltDlzH/lr2XugEhQ2aSKSsDr6yZ+EHOkI/hIYnGL/pTWDH6xcQP3ez6WRwxP323F6/M5tOXky0fTLBAgAAAAiEN+JgkeHEnSmYFb217R/MOfK4DI5OXj+ES7fXPz+EqIskGHclXTXMzo8RUbBMOO658vMnPs6mk2M2rxtK8iSNIv//YGPfYSgBAAAgEH5iFXEGkv4p+JFrcygQCNUQCN9ytunu61w1OMG40KqZjZuxsldI1pK6FQjVe7Hz9D22YkgFJQAAAARCokiYu73++wLOZtQxheOftxe3139SdmhLaWKu4QnGTwrChLwiycNurz9WdhWp8Dsr0/zM8la+2n7/bdcPAwkAAACBkOo8eOYsFBEJCITqMM8RCN0dRUHHvqOr5vUmeDBR8CZ0KMMe5ya4rgt8dxWbn40UVC1iDAMAACAQCouEtoLkxTTWOBeVEwhZ5+vMElMLzWKbA+xEREHTEoxDQbDxNWxiySsglD7PppNRRcf4i4kEAAAAQCAUdiBGtpIwUHJcOeKgWudrUaCr8kAZseYmCkNB0LQE4yf9SjDeOtTHyojOlZ9vQPMzgAMTluWO3Rt9LLOx/V6OFRJpEzDnkZeWRVd2G3g+4rZYVGE12p6DJzfGwuMueryN7oNgs5+jSP36aBIqAqF6+Mquv+8kXPBN7mD8oF8JxssSbg5DSV9yNlspSEY+Vr7BQtK7lPfeKb0fhseYbqyDEa2a5e0qXN1e39/m+7b9XAGHNpzUcJKEu010reza36nyXtnHYDlMnYjzNzzw9XEeebZfJdhNCqq3LVQwL2uLfWgrmLhylLIqa/uSWkVui3Ew3HGiqNTv29AWa/3quTM/UHXC6BhrZYwxX1uuzB/qnlHGvSUyNp4i95X5SQmEiFBY2EU7DGPRCS+qJPMcgXBpCrid9UCtMauIIJiXfLPwdMDmZzuM1Re7SSe952d8bsnwaSTnMcfPL+E7t/2+0vbDHt5D+ytyD2vZ37U55WNJ4y3Gatm27OhIq7XWILGI/a7s74Pb6z9KGpUxYxxxsq82sP2VpC9ur39n+7Hcchyclzyuzg9oizMFuW/Xksbh9byP545V6Bup2ORhy56RtxbNMCzhOVz2eNtEEHkFxsal/YXHPIqKmJMQCAliYSGoIkUG0PeGHfOTDWR/T7NbdWh+BnAybNBzJMvB+iRp4Pb63apUFzuwDfN652Q5bN+tD9LWxRdMnHza4RBuJXXdXn905L4yZZyLIpXwilzLg7JCfWwlw9tBvLYk/WOCslunxroFJwPTjvmbRRoMZtPJ4v+4XUOFxNuLgrCaJrO2Y3wv6Y/ZdNKZTSfjPYmDjqRlAXHwHnEAcJCH90DSvwniYCXps4Iwuj9n08lvkv6wf7+XdGf3jvgD/V+bLTwlG3oJ4uBO0t8JtvuY8ky5tnvjpr99bmEjSeLgwX7v3Ww6+c324y/br692juPO8Re31/dsIqdu5yG0xYcUW7zPsEXStfzdxkcZz71FgjhYR66TvyL7FY6xhxRBubDvrMM5GSaIg0c7vqRjTrqvXEry3V6/fXIrCFDZC7utIGyo3cDDC0OH5odKhqpZ8zOAU7jHdfW2/PabZf3YhEk4Nr2UsKT1No5ujW3oxBygtYKwyEWK7XwFYSxtBaEm0c+OttgFP2HC5UFBOMoy4RyGEQtzBSHOA70NeQn3aVCj85C2Mp0aOpVii/gz6pvb62vbWH1z5P3Yd66VEZIXef55KddJyxxmp8qrdXZO4tf0+5R7S959ZT6bTpYIBDj2zT5MomlagvHWCWkl2LVo87MusfsABxmTYWnh+D2icPhCWNrXZtDDvjHOiYUYxZ3oQsdv97mB2c5TkFA93vAcjhMc4vebOLNWgn1uDutt5F5ct07wcVusFYSlzLewRVxofHN7/cWm17U5uvEKfRs952LXSfS7zsyZdiocbjSIHfvHItdm7L7iKchHGUonmIMAR1e4mRU7aszabii+DlSZIeMGmRd3WdXmZwBNJT5T+jCbTrYKDTInplP1Gc090Y3ZcLGh7fxtwkVsMis+6fJum9VXu+8OLDxnpCMXhtjCFl0VWMUpaguzbVwkzK3v0SZ28fR6onHroht2nYT7FY7bSztfwxqMjfWmAtjuK47b67dDmyEQYN83kyZ3MH6KCAK/Anb2VOPmZwANvQcOYqJ9pRLCSU40NDAqshZb2m0bZ9yL/fvjrva32V2vpmI3yk4lUiMiYRFx8FvmiI8KjjFHr/NS1rsKL+vN1NXrwigf3F5/XIOV913Ox89jQyBA2Q/DaAdjR83sTRCKgmVFbF6kpNnGS8AAUApxJ4fVu3I4SGKvCbzoc+yx7pWHSrTFQxm1/U0kDGLOeGGBsK8xZisJX/V69WikGuWL7AJVjKCMm0bb7fWHFk/4P0n/KFiCbII4iFY++GM2nXSt6lBVxMHQ7J0lDlYKZlMQBwCHHZ9OgnPpY5lS6B7pd0YnbPNhzr93csbtWRtyVqSqkSUWR1fonkp+1o30utLPbQ2qTl2ZXXaCFQTY5cEXrhJcNvhQ/SqWALUbVDTRLY3a1XGG7Xm+b50r0tn24mbFea+WEzvGJDvxoF+hJC231/f2eX+2++x1zPk8SYFnDmf0Wf+wh4kyL/ZMC1fHjzbGbHUj3sTVUZDvVylfJSaU5rsmVSMQYJMbZSgIumpWgnEWTkXPhS+an8FbOvq1TP9OB+zeCfn3D1bxdibeIO02LE25J8fdSfh9ruU92cJCetYR/6LI87d7gHPk1UAgeHrdn+NSQQ+HrTtCE2IEWY5ox0KHFgpCh77ZIDk7ITOcVakREc3PAGpFdJw+Yo6dHUhPbxtahd2RF/a8KrOpVfy7Tllwt2P/3lcFLT/2/D3f4Bw97WO1PEF8dio4NpYKmi1GCTtCL91ef2yRH4VhBQHiDmi0DGkLi1RntsDiMb/lbLZ1yTmAGjDY9CF3xPF6vq1DZU7uJnHOyy3CPcqw5TEcpYGC2dLrBDH2xey3Nnv7CgpKbHs/3Poc7pmx2+vv4ghvE0PvxBzSfdliETu3nRxhFp2w3GdI5VNE8FcyB2E2nYzsvvMhQSh8UFCFKZys8BWEUPsIBEh7ELUjguAaiyTS1ZFrH9P8DODng64uExdx53kT52Ws/H4mUT5r8+TZOtky6gS9SOqmdCWOOo1X9vfJ7fXDbvabFpjoJPx2FbjkVpCIv8fvfqmD/WfTSVgwxssY39GxsY6MjQUCAVHg6DQSjEtzSqx5yPII56po87M7BfWoSUoFgMYT9hEwodBV9gRXdAb1szlD3Cubxzkm+BkS1TZfLxwfaaHhZwpCx2/dXv9VE1UEwmkIglNNMC6Trg5cgcTCDObKn+Wj+RmcCuHS+C58OtC+LiruvJRhy4GOvAoRbThmDlH410l51n1SsAJRpMLLQpHJGbfXP6+IsLhTkIu2LW3lV8CrI/sMeYuO36caCQU/4k9Ex0fS2LiWtAy7tCMQmisKOhFBcIVF6iUQaH4GkIi/qxh2e/2DCAQrj7iV8zKbTpwCx+HveG8vw5aOKhSmFHWIIvvXNSETvZdeKph8ybPzS4ID6lfgUL1dqjaZXTYVCH5MLHX2lIfQSTinynkOnkWEz764zLgu6iAWFiZ4xxEfcWDjIzqGzxSUSO1QxahZoqBrmepLSf8qSNhCHJTD1aGao7i9/kj5zc+eRPMzgKrztI1AgPIEw2w6GZrj+DXhnj7I+Yq4A+ycsDmXB7JFdJysCmwfPUetMhqEpQiquFiq+9hYzKaT4Ww6aUv6qNfN4FqShgiEeguCttvrD9xef+72+j/Mqfwgqg/tC2fP5/Pc7fU95YdAPIpKRQB1IDpGK1Uy+cSEwosJhY+xt/LOR9wRHJywGfdui4QVqSKO+HzDc7oN3RzhWPfxMU44xgECoX6ioGOrBAtJ/ykoe0n1ocPg7esBb7MevvKXfb/OphOHBDuAWnAI5wU2c4Sis9LtPGGh1/0rWnUps7sH2y31ekXscg+2GOSMnyJjrNSKgxY5EN2vdRNX7i2UK9pjpIVAqL4gOLdVAs/qHv+rYJWA6kOH50xB05FB2aLPZiSKND8bchoAavPQnev10v1tyY28YHOWUSe3wPZe7N/jE7Zd3BajEp+Djl5PkK2KOOImXOIirszn5FCvw329Bp/fVysjCIRqioK2dYT0dbodjKvMt7JEgn3Pv8pPRv7LqnUAQL0Y5zhZUPx+eV5yLti6gAPq6fWqw6XliZVxPHUTi17MZldlOON2Tsc7iI/4tqMybGvf8Sl2vYwqPD7aZX4fAqE6JzaaYPyfSDCug0hwdjznnvI7Iz9JapNvAFBrgRB3MBEJ2+FL8nd0hKKOY9H7atwJ/rTrJJE51v/W6VqwkKv4cX8pYcLM0+vVnKdNJsQSwmPCSjznO5yfpIpVle2fYdfRYke/JPrZNQLhiEovkmD8IhKM64i3zQ3IZsF85ecb3ClIRm5EvsHzfWv4fN9qc9nAKZHiVN1a2OhWDow5lyc1gWQO0KX9LbbJB7OZ/+hq7bzgOZzb/TjKt21mzyPFKL5EroVxja7nsm2x0Os8yrW2y9UZ6G0lnuU2KwnmZPuxa+Wxqv2GTKCFUSbft1nhsvEUvaf4CITDnsSO2+uPEhKMCR2qJy1tmBAVyTfIe7h/nE0ng4YlI3clLZ7vW+RRwKmJBF/S+7hI0IYzfrbS7Eecy1N5drZjTmOYD+YXtZ85TfFwEW+DczjQ2wZZXzbch4Hd/+OTQ3VbIR6WZIul3uaBdC2vYBsh7sREwpmCVZpxETFuE7eepO8xv+xJ1S4wkLTCtSy6shPpuxRlTKO0/d7UzvWrWVkTOxg/mMoe6HSTpocqGJNog3Ws025+dibpy/N9qytpeHGzInQKTkUkeNY47VtskuG72+uvFMxmzyUtQwfJJhTakedI0grznRqeODubTpaRzvLRZ81VzH6+giZWSwWdb8Nn8CDBdsMtJmAc+52rhH14iuyDbB/akX1IOn9r2w+vZufjJTLLfrmhLdL8obWJA3+H/VqkzP5/kPTB7fVDn2URu0bCxrJJFSHDnkO7TtY5O+auLDOuE8fuAbexe8s3+03f/pY2Pl7sfHRS/Le72XTiIxD2N9PRxA7GK7vI5lEH1o75VAXCmdvrD/Ju8AmzV0q5EQ1OJN/gStK/z/etzxc3qxF3DjghkfCit13SW6ETY/eLovfj4ak0SzTR1LF76TDLfgX4vI1THs5SW0hQ/LfC8Keinbprfb83W3SqZgsTCR0bY3Ef7FqblYX/KmlU0kr+1Y4+4aNSVrzCMEa315+n3FtuVbxz9p2tlgmBUI4o6ObM8NSZx3AmIGPwzje4MTeRbtrAtVUkr8BN6dFmT06tv8Gn5/vWQNLg4mblczeBE3B05zapMkxwdIsKA08VTpjcs/1GFgYy0uYr8ytzRP0d92Fo+zDewulb27kbNeR87GKLlTngXsn7tDQhN7DrZFO/7NH2y6/xvWWw4XGv7Zh/rkYiELYTBNFlMkfNCh1a69fS4LzIA2g2nfhur7/W6eZSXLu9/nncVjZQ40viibMUJ97foCXp+/N966uk0cXNiiZwEBJvVLUsadJjm+8rbT/sXjGy2dfwWdLJeKA/2T3Z33HFoGxbLlL+f9+O0FLBjOl55DncSbnXJq58l7APC3NC2+aMORkO8ipy/rwSxsFLyePq5Qi2mO979ctsHTY47WZcI+HYWEjySlzVeSzxcBab3Fvs/hIdG1cp/p5vfsobf++3Hz9+8AgqJgo6kRt508JpniIXyGJL+3gqvoTVRP6OhV05ZtO8fIPhqfQ3eL5v+cqfYVorWE2YC7axsaMgwU6S3rEqU9tnTZhQuaBreu3OXxjTLkXySbBFdWxhQqbNGMsGgZB9YTuR2YkmhQ5FVaNfxqC1pbxvJ3zJ/IzbK2iLtYLEp5NJ0rXqRSMVW2l6NKGwFCAQAADgoBBi9FZVhoLgumGH97NKxp7i6uYnLhAcu4Y85a+klFUVoVZc3KzGz/ctT2+rLSRxpaAk6kg5S6s4wQAAAOVy8isIFgoShg41LcE4LOk1P8TSntXnPuXuz6sC19DPlYZTxma6xyohXO/iZvUbt/JXdmUFAQAAduLkVhAanmB8sOSfFOYnLhDyxMHHaIWAU8Yc186GYUcAAACAQChNFDQ5wbhIGdJD4TOkEtm5AUyDhUIYduSpeWF9AAAACISKiYLoKkHTEow3KkN6QJYMqTecUvOzjXm+b7UVrCBc72BfAAAAQCAkCoK2mptgHNbA9iruaHYZUq94MHFACbW3wuBcQTOXTzt+FbYFAABAILwSBU5EFDQpdKj0MqQIhINz6s3PssTBSNt1kAUAAAAEwhtBEO2auGmL9aqzigiCujaJchhSp9X8bENhMNBmbe8fJA3phQAAAIBAiIuCjjmeAzUvwfigZUgPADPCiIMsivbJWClokuZjMgAAAARCKAqammD8swypgpWCxsRPW7gX/GrfDpuzljS+uFmNMAUc6T7WkXQeeWlBDhHAYXi+b70Zfxc3K8bfKQsESzB2TBQ0McHYUzXKkAJUlTsF4UQ8DCD+fBgpO5l9raDbtqctKrtZ6OpQKXkxbq//KGlUpEyx2+sv9Hql+3E2nTgp277Efu/PpJVkt9cfS/oQPd7ZdHK+pa2SeJd2bAW/b2X2nxddPXV7/Y07tM6mk992+L5HBVX2vH2Vmy5oq6fwWs3aD5sk/Sd+j0xrsun2+gO9XaF9v4/VbCtLfRs9/xc3q/YO3xeOv4ESJoSf71uPkkabrCg/37d8Zfdk+jlZe3Gzmh/bBlXl/4540++4vf7Ybqj/2cXdBHGwNmfnvaQ/ZtNJZzadjE9AHODYwbYC+t3FzWqAOIAtOTNn4Jukha0CFH4OmeP4SekhkleSvru9vmdiIgs/4bNpvxv/PSflO+OvVy1HrWXP7m9ur+8XsNExuDKH7rvtY+dI+3EZ2Y95mq0sD/Ex9vKtTaYmMYo7wHsSB2Ee6KvzbzP/23xfdPy1ssbf833Ls98v65q9lfTP833L3+R7y7YBAsFmadxef2A32RdJ/9qsSJPyCh5MBXtqWAhRHqyO5D7k4a2Qfn9xs+qQawAlO6uFHEDb5l8Vz526LeCczxN+J+me0C3ymjmQlzkipGqOeNXH81XRa2TPXCc49llOf+JrtnrQKvDZMkgrDjPYUhyUPf4Occ2WZoOTFgi2SjB0e31f0v8UzPDcqrnJrNcKlgW/S/rP7fV/uL3+0mYs5m6vP7I/x/7OG3b8NK2CInyV1L64WXmYAvbAmaRxzrPpPMMpeLS/VZIzYaEkiaSEjTglv1b1KneX5rRW/RrxM2bky2AVuZYeU7b5kLYPdi0VWUWIX4+PeyyUkVbKfKPzbbPwW40/K5Nd+jW7wfeWYoM6UHoOgsXOOWbElqAVsUMYQvUpYq/wRrJUEKYTzsSHg6dOSWkRZqQAABrJSURBVHK+mldpahsbQPqNf3hxs2K1CXa6jqJx/TZDP47de67cXr+dUR1upLcTVU+SutHPuL3+UNKX2Haf3F7fy/juB70Ol3USxElS6NGZ2+t3YquxcYHwtOHzIDUHoiTbn5tj9CXBWdrESX1Xcm7A59l0Mors50BvSyyf2T46e7pOveg+2H7E80mkoLDFMsPp/C/h2h1Ejusgqwfm1KeFgZ8937e6G8Tzp46/aFnr5/tW4vh7vm95G5a//hwtfmHfG9+HQZ7tSrZB8wVCwxOMERGbgeMHqVzcrBysAGUzm058c+S/x97qJDleEac2ykqSE7+PzqaTsd1/405KV+mrFH7sWRgXA1njoBu7j8a3nVfM9i+Sxhauc5txzMfeT8/t9ed6O4l1lSDK9rkfQ7fX/7DB9ku317+L2fbW7fVHJlBHCQLO39PuD3Le725wfSaOv3ge2sXNavx839p0/BV5Fo3N2f8U88MOaYPKs1WIUYMTjFeqbphMy26613ZRf7IH4ndJ/6tIOFNjBgYA1EskJLycFmPu6O3s5ShtkmU2nYz1NtxhsMl9MJaH0M1xMKJC5rIm99h5Da6RFwXVcjZ1+koj5TmcN7k3SnotZfVguMfdj9vpIX7tFkn2fb5vJcXwj9KKVFzcrDYdf0XxE/bNOYQN6sLvG1zUjt28mtbB+MlubvP4LELkph7W5m3bX9KNuyoiouhKRPj3c0Vi15mH2XTy4vb6TzrtMCNWUQCqTSfh3uUVcICjM7+XGffBpdvrr2LOmxNxSLKckEu31z83Zza+3brCxSDadRGSCc+ogyQr2ypL3Nlf5Z1Tu54+6/Vs923C9XG3r+vj+b7VTrjmB+ZDhP7gmfmH3qbjr0A+WuHxtyMvB7JBvQWChQ6FguBKzeJBv5qVLbNuJmlKM0NERMVEFXMwQhFxlXAsUdH0sqWImJ+4QFjifwEclpRKQX5BB+WxwE/4MQdFOTkOcYfGiTxXo8+Fld1fL2PbzvV2pWGbWfqrnB4BO8f+R/pIbGrTKN8jz584ZedR+AcSCJ/cXj+vf0e34HeN9bZPx6EqF4WO8Csf6uJm9fJ835rrdfjTNgJhq/H3fN9qb5iHkHdMysmPK9MG9RMIDU4w/tkUw+oLlzojkfUwsptnJ/qQqIGICG+e24iIU69l/6/NHi7szxfdWOFwvEQeuI2/5uz+mhaPnPawP9/SrnHaGRMCcYfmKrKvSU7/ZczBmOvtDLFfAZO3Y1WcwnyOsxLEzCHHSJRjRUQMi8742+r8WOmN2L5mTXbuQSDMI/+NOsfXz/et85yeNocYf6nYSsAgtt9FhEqZNqiHQMjrIlljUkOHDok5hiclIuDnKk2YLyITDX5EqCIYoHRsBsxp+GFeFeic+/WYY2w2ncwTZsSdFKf/JSYmnISVhqo43S0V6xbsMRpz+eb2+k5ad+QExkruNrzWHlcPrF9B4rV4cbOaP9+31jHfsYoz6J+e71ufCti3LBsMtEMSdWUEgh1kU5y8QqFDVaPBIgJeP1hv7e+bxcF6JhaWmAegNJ5yHKZl7JlXZEaznfBa3sRTUrnT67iQsPt71MFo6W3IztOWgmeds58ve7D9YIt9fcrYl7In+OLncrWn6zDM94v/dvRZfev2+st4OdQ0P8FWb77FHds9i+FBwrnqWHWh8PxEx9MwRyAcavxtwl1OedJNbdAYgVBncbDWr1WCRlfQQUQ0jksFpdu+RMSCt8mN3qpYdO38Lu3zPqaFE+ahgIMad9qiicFpOCn35Cz8mCD4kLCvIfEwhbhDsu3zbVFy/H4Wjwr6SGzjrA4PeO9ycq6HsvCSHH+31/di53qogisAVq71W8J1tk8GCc+u71nPtpz8gGXC9nkhOW+u4ZJCeNaSxtEeCSl0S7ZBbQRC3XiyAeFVuKJDlUVEW78qMSWJiTMseVSxcJfn6Ee6wL6q561gNurrbDoZYlJoMEmz4uEzocgD2dfbMJlUJy0ld+ChwO/M9bZ+e5pj58ecxqrG9D/p1+qGp9eTTuFkVGXDJ1NKgx7atsP4uT5kL4ZNSClJWoS8PiGFx5+VDd1m/EWJr+aEvpKXJzTMBttMrg6038TxgwiEdQ2cwgf9it2utSKrgIhYRgbKHBFROW7N0X9UUJvdT3E80ipFfXB7fb/pK2pw0uw0K26lLuPPvaHb66flq423cdhTyp2mfcdcb0NHfgqiCjmPL+E9yZrT/RMTNSMdsK/AhuKgk+K0HvpemVQ1qaq187tbfm6YJhAublZ+Qsz+8Pm+NU+pIrTV+IvhFVglKNsGjRAIWZnxx+Jn6JCCfAISOhERVefviD2cEmxwpaD03yuhYHbPCwsciqZ1AFnEn3tnkny31x+GPRFsrI31tgnoqkDfhKgjk9Q5dxWd7MrpIbPLWD5PKQEbZbnNxJslYj/G7ke3bq+/TahjJ6PM6U9ht8H3tROa0w0S7slfDzXpGOknleQ0VnH1IGnm/k7JIVnnseu89Xzf6mSUDU0cf8/3rWHYE8GqDSWOvwJ9E/YpksqyQW0EQlfHr11P6FDzRISj7Di9pvCQNGNvDoYT+dtmmTIqFAYq1pDoqkBMdW2wOtMd/aoC5dc9thMqIRDiz70zBQUEvhUQ4EXxUwTCPOW1y5Tv2Ja8WGlJ+qztZzqHkv6NvTbS5pW0vhTY5rcNvi8sCJHnc4z2eI3l9UEIeazovToeXrS+uFkNMu7T8VCcQcZYSR1/z/etMsffrs+ewR5tUHn+zy7MroJZ+4M7VpI+SvpzNp10ZtPJEHHQKBHha/OGOXV1NhJF1Gw68WbTyWA2nbQl/WnX+8MWv3El6b8NbjbdBtn3Wr+qQH2T9N/zfctjhMEO96YXe3hv+tz7ukn4Xsa2fkHRkPV6Fey4UDCjGp+gGFT8EniS5FTAMV9X2IHctFHfvOgzyOL+txp/OdWGqmaDqo+DbIEQOjIKZuieDjAY7hSEY/wxm066s+lkTF5Bo2l6wuxD0aVvEwzj2XTSlfSHpPdbjLnrgts5TTDu830r7Ti4Z0AZzm3R595a0vstCwDEJwTWScLB9ifuMD3VYCVwlLDfIwupqSJfKyIOVrYfVQ0vut7QOfZi/27ZjHqaSNh4/F3crIY1s8FZlg2qzu9R58VCQrwNnJCiSt0XoUMn+xC2yjy3DT3E4ZZ2ebGx5lny3FBvl3TLnPmoK2kCgRyL02Gp1yuRpT1HwsmxSMng64Tn11y71Zqf63USatb+j2PXvLejrYp+Zmvbm+8wSrjnOBnjtOyV5ccCx+hrv00qi9reV5BoPy/pWPdxPE78d/Jm7i9uVovn+9ZD7Fpv53xmqaCfQN748zYMK11scI2n0TmEDarMbz9+vG1I6fb6YYmqbevmU3UIotdTWKe/aYnLn4s0uNnQTmV2NX9X974Iz/ethd7GZa8vblbnjCwAAIADCoSIwzIwZyUvgZmqQ5Dn/Hb1uiRe3XmaTSedPQqqoXavLnbUngi7VnCwJd7/JU1AXNysuowqAACAIwiEiMPS1q/SjaFTFDaa8AkdgoKO71jJFT3qxlpSZ9+rYxllFo8uYgo4946C6inh5IGvDasPWexmkqj8eHGzGjOiAAAAjigQAEp0epNCRurG34dsRGarL562Czv68xhhfs/3rZGSV0BWMcHwkvEdnpJzV/6kzCkAAMD++D9MAAfG0f6rZe2T94fuUmy/19Z25VG7RzzPSbQUrCL9I+l/z/ct//m+NUqpVpT02gpxAAAAgEA4GhbiAeXSVnXbyhcRB94xfng2nbxYedTPJTnqe8NyB64Kbn6lYKXh+/N96+X5vjV/vm8NTTAkFUnwGUIAAAAIhGMyr0HDlzoJrrAbbquGu380cRATCiMF/ROKNpi5PsJubitKzmx/vyi9+yvlTQEAABAIR3Nmxwpi5YdYo1RxULdSp+uqiIOISPDMCV8XtP2hw4zae/xun9EEAACAQDiGM+voV7WdS/s3nJ44CDtdelXbMascVvS6PKhAsApDfyjomP7V7FgGT1lJzQAAAIBA2Jcze6633StZRdi/OPhcoiNZBl8VlDKtbAlf27ciCd8HF7gXN6uXi5vV/OJmNby4WbUl/akgNOpBxcOj4viMKAAAAATCMUjqIH1NwvLexMFaQcffkYIeG5+PvNtPtj/DmjT8K+I0t+xcHI2Lm9Xy4mblXdysutYF+S9JHxVrZZ8D+QcAAAAHgD4Irx3arG6/d7PpZICVCtvyXNKygDhw4rP0JsZGSq6Bvy9WkkZVDCfKsbOj9ITeKO9m04lf1eOwqkVdBasdlyki4zdGFgAAAAKhSg7tx9l0QvfW4rb0ld0QLVEcJAiFgf3tq/LRo6TxoXsblGzvF+WHcP1Vl47nViY1FAuOnfvHi5uVw+gCAADYP79jgp94GU7WI+JgY1vuJA4kyToAjySNbHWnG3EYdxUFc0nzY3QZ3gNzZa+2rOoiDqQgf8GuIc8EQ5shBQAAgEA4KG6vP1R6vfi1jteNto62HCm79n4hcZAgFubmCIcrC53I37mC0pqtBCEgSQsFq0OLKofZ7MDQrtGzjPdrC52TAQAADsvJhxiZs7nIcK7eNdSp3IctHeXHw/9Vp9nsml3Hnl53MF5JGtY5fAoAAAAODysI2aFFnxEHhR3Uc+VXmXmPONgPFirlmFBoS3rB1gAAAIBA2NypHen1jGuURyu9CbsLrVBseZjpIEJhiSUAAABgW062D4KFw3xKeZu8g81sOVB23sEDYgsAAACgHpxcDoI5s0NlV9lZ6dcsrG//XYavEXb0yp555WFXCjoSv2Ct5vF83+pKWl7crAhnAgAAQCDUzokdqtx6+jROC2zrKbvEJknJzRUHUXH4VdLISpQCAAAAAqGyzmtbQR39rBKQ27KW1D7lmfECVYs+E1rUaIEQF4drScOLm5WHdQAAAOpL03MQBubAnO3hu89U8/ryJZDl/D8hDhotDjp6u3J0JumbvQcAAAA1pelVjMZKT0QuS4A00gl2e/2O2S9a5elOQV39F+tsfJVjG2j22ErikXwEAACAetP4HIQCMfKPCur3h914w7+iuQrvm1a+08SBr+SVlydJjoLmcmk2+jqbToYMr2byfN8aSPqW8vafdD4GAACoN6fQB2GUIhDuJHlZFYnMUT6XFP9vdOZ8qKAHQJPwlB6WdWniIU0crNXQVRX4mZictnrwOSoOLEehLWmAaAAAAKgPp1LFyDenfm3O79gaSu36vY7UrLKnJor+3eErSExutkAYS/qQ8NZKUiesYvR833L0OoGdKkcAAAA14VQ6KY8UzP57ZVYdamg/hPMdPrtW+uwy1F8cdFLEgRRUL4qOrfh18EHS4Pm+1WE1AQAAAIFwdMyR9zndhdhFQI1piNZoshKT5xEhkdaIcIE4AAAAqD7/hwkgJqYWCsJFynQgoeZYYnJa1apBZLtzpeegkLgOAACAQICa4m/xmTtWDxorDgonJtt2SQnuXyl/CgAAgECA+jI/0GegHoxSnP5VVDhYYnJSxTAqWwEAACAQoM7MppNNnf31Fp+BGpCTmNySNH6+b7Xt32mrDEOqFwEAACAQoP48bLAt4qC55OWV3EpaPN+35kpOTH68uFl5mBEAAACBAPXH39O2UBNsZaBdYNMzSdcp75GYDAAAgECAhrDJqgACoYFY8nFH0uctv4LEZAAAAAQCNAXrNP20wbbQTJHwcnGzGkn6U9IjFgEAAEAgwGnjF9nI7fU7mKrxQmF5cbNyJP2t4n0yPjzft5ZW3QgAAABqwu+YYDfcXv9cUldBKEYnwcGeW/OxOjJXegWbKF1JhJKchlCYP9+3fAW5BZ8KfKQl6fvzfetBQTWjJVYEAACoNr/9+PEDK2wvDIb2d5az+UrSaDadeDU8zpcCx/c0m05YRTgxLInZU3qH5ThrSWMLWQIAAAAEQqPEQUfB7Hprw48+SurWqeOw2+t7Sm5+FecPOimfrFDoKiiHWnQ8fLy4WY2xHAAAQDUhB2E7ceBvIQ6kYKZ1UbOYfb/gdqwgnCgXN6v5xc2qraDa0Tpn87WCVQcAAABAIDRCHLTNYT7b4WtakuYWolQHaIIGRYXCyIRiVpM9uioDAAAgEBqFt6M4eCUS6nDAFjZUpLwlTh+E1Y66kt7pbbUjuioDAAAgEJqD2+s7yk/GvFNQBvKd/fcuY9srt9fv1kgYZfFY40pNsB+h4CeEHdFVGQAAoAaQpFxcIMwlXae8/SRpkOQkR3IWklYeVrPppF2T4/eUnKy8luQgECANq3bksHoAAACAQGiSODiX9L+Ut9eS2lkVfEwk/Jvy9l91ca5txWMgKcyf8CWNqV4EAAAA0BxolFaMrAo9gzwHeTadLNxe/07JM/C1aTI2m07mImkZAAAAoNGQg1CMdsrrK3Oai5C2nYN5AQAAAACB0AyBsMnMP2E4AAAAAIBAaAiLEpz+c8wIAAAAAAiEZpAmBDbpHtzFjAAAAACAQGgAs+nET3nr0vojZGJVjG5T3qY8KAAAAAAgEGpIWtMzz8qgpomDtrIr/yAQAAAAAACBUEO8lNdbkhZJKwlurz8wAdBK+exalA0FAAAAgApBo7QNyOmmLAUdlcN8hY6SuydH+TybTkZYFgAAAACqAo3SNmMgaZnh+F9u8F0rSWNMCgAAAABVghCjDbCOyY6C0KBdWEvq5nVgBgAAAABAIFRfJCx2FAlrSY59D8BOuL3+0O31h1gCAAAAyoIchO0ds7aCxOWrDT72KGkwm06WJfy+Y4LF52yc5PXXsevv0kRnp4zrCgAAAACBUI6jPlR28vKDpHFZzryVVV0qyIW4kzQkXOlkrrdzSSNJH+LiczadOFgIAAAAEAjVEwtt+3tRUOJ0Ubbz7vb645iDuJY0mk0nJD03/xpbKD0Z/u/ZdELZXAAAAEAgnKAI+Z7y9tNsOulgpUaf/6GkLylvryW1WU0CAACAXSBJuX5krRIsMU+zsVWix5S3zxSEHwEAAAAgEE4Bmz1OCy9ZK+jTAM0nq2rRh6Su3gAAAAAIhOaJgzA5NY0RoSWngZXI/ZyxCbkoAAAAgEA4AcZK7+D8lJeg7Pb6bRMZUF0R6Li9/sLt9T231+8WuB5WKe9dur3+CIsCAADANpCkXBPHUemJyZL0Lq+EqlW/aSsoieph1Uqd33MFPQ3ipXJXkuaSvKTGejnXBb0RAAAAAIHQYAcyq7Tl3Ww6GeR8fiTpU+Sl0hq2wc7ndqggdOwsZ9MnExHz6Hlze/250ntw0BsBAAAAEAgNdSC3LmtpHZ8XKQ7o59l0MsLKRzu3WecmiwcFKwthz4NlxnfQGwEAAAA2ghyEajuQZSQmZ+UuOFj5eNhKwDYJxdeSvpkwGEvyM7b1yD0BAAAABEJzGGq3xGRH6eEn4ffDcUXCSEH40DacSbrNOcdnoqoRAAAAIBAaw2DL90K8jPe+JiW+wtGE4D65pTcCAAAAIBBqjtvrdyS1Ut6+y3PuLTE57fNr0XG3MlgFqq97/hkPSwMAAAACod50Mt7L7Xmg7FnpIU3VKsdI6X0NQlG33uH7W/RGAAAAAARCvWmnvVEgNCgrMfmRPgjVwwRbXqhRR9LfCqoYbcMnE48AAAAACIQaklW69Dzjva5ITC4Nt9c/d3v9rtvrj63L8d4Sfq0caZrzfyZpPJtO5rPppCvpD0nvtXmC84izCgAAAAiEerLY1Mk34ZDlwJKYXFwYDKxB3f8k/SPpg4JmdR9MhO2LodJDia7D355NJy+z6cSbTScdSX9K+qzsECXZNghEAAAAyIRGadV2Ul+UHir0qsmZiQNf6R2XV5I65B4Utr0v6Srl7bXZcrmn385qjpd5Hi25fWB/4bXzqCDvBHEIAAAACISaO6kjSZ8yNlkp6KZ7Lqmr7I68teqoa2U52/qVi/GiYFVlcQiRkyPOpKAPRWePv7/IEHtfZ9PJsMB3dCWdk3MCAAAACIRmiYQsR7Eoj7PpxKnBsbYVxMjniZ1HSd4+HV+31y8yMAo56lv+fkfSvxmbvLPyqAAAAAClQg5C9XG0faddKQiHGdRAHIwk/aegM/BZzuZXkr5Z0nBnD/tSVEztLR/BwoGyeiPQHRkAAAAQCKeIhdM4CmbNt6G7r1j5kpzxc7fXnys7lCqNS0n+HkRCe4NtvT2WDh0pPfH4kr4GAAAAgEA4YZFgIUIfVbxZ1lr1CEPxlF2WNY+zPYiE9oa/P9/XeVdOwzv6GgAAAAAC4bSFwtic17ySlncKKt1UWhxYtZ7rEr7qTOXW908TG2k9Ci731R8hpzdC1r4CAAAAbAVJyjXGZs0dBVWMJGkpya9ySFFk389tf9PyDdYKVhfC2fm2glyKpNKjj5IGZR13SmL42vYha5/3UinKVgkWsd99UFC6dMlIAAAAAAQCNEHcZNX6fzKHf5HzubWkka2slLlvSYPicTadOJbA/D1D1OylP0LkuFcmDOZcRQAAALAPCDGCYzHIei+tqZeJgc8KVg06exAH7ZS3lvb7vtKrC+0zH2Es6b0dM+IAAAAA9gYrCHAUMvoM3M2mk8ER98tR8gpBvHP1zo3MAAAAAKrI75gAjuSEp3Hs2fG0fVtGcj4cZVc6+uD2+j4z/QAAAFBHCDGCqrE48u+nOf7fFHQ2/qKg8lJeMzePEqQAAACAQADYnfOKCoRN2Vs+AgAAAAACAU6J9pF/v8y+AnvrjwAAAACAQIDGkNPArXus/bLeDGcbfGSloCnd14xtPri9/oCzDgAAAAgEgGyeUl6/zUliltvrj/fkdOetHoSC4L2kP2fTSXs2nQysYlFWt+OxJTgDAAAAVB6qGMGxGCtI/E1i7vb6g3gVIEv6HStIEpbb63dKLifaTnm9SKfmgYIE61ZMUPj298IpBwAAgDpAHwQ4ChbOE3eo4zzpV6JvJxQGCc57dzadvJSwTyNJnxLeetUDIePzHUnDUBTso6MyAAAAAAIBmiwSupL+KeGrVpKcXR1yt9f3JV0lvPV+Np14nDEAAAA4BchBgKNhIURfS/iqsmbr2ymvLzlbAAAAgEAAOIxIGEr6vMNX3M2mk0FJuxMPdwqTkhecKQAAADgVCDGCSmCVizxl5yREWUsazaaTcUm/31GQ7+CLHAIAAABAIABURigMFPRCcJTck+DJhIRXRmIyAAAAALzm/wGNZ6tsVioPFAAAAABJRU5ErkJggg==" alt="You Can Fly - Powered by AOPA" style="max-width: 95%; width: 225px; margin: 20px auto;"></p><h1 ng-show="generalConfig.showheader" ng-bind="generalConfig.title" class="ng-binding" style="font-family: Arial; color: rgb(0, 0, 0);">AOPA High School Aviation STEM Curriculum</h1><h1 ng-show="generalConfig.showheader" ng-bind="generalConfig.title" class="ng-binding" style="font-family: Arial; color: rgb(0, 0, 0);"><font size="5">Teacher Post Semester 2 Data Collection Form</font></h1><div><i><font size="3">This data must be submitted to AOPA by&nbsp;<span style="font-weight: 700;">June 30, 2019</span>. You must submit a separate&nbsp;data collection form for&nbsp;<span style="font-weight: 700;">EACH</span>&nbsp;<span style="font-weight: 700;">CLASS</span>&nbsp;using the AOPA curriculum that you teach.</font></i></div><div><i><font size="3"><br></font></i></div><div><span style="font-weight: 700; font-size: 16px;">Please note:</span><span style="font-size: 16px;">&nbsp;This form will time out after 45 minutes of inactivity.&nbsp; If you need additional time, you may click the “Save as Draft" button at the bottom of this form. You will be prompted to enter your email and create a password. Once done, you will receive an email with a link back to your saved form.</span></div>

2019-03-06 15_30_25-Layout _ Laserfiche Forms.png
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Replies

replied on March 18

Finally figured it out. Captcha was blocking the traffic. We whitelisted appropriate IP ranges and the form started acting normal.

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replied on March 6 Show version history

I would not recommend using a base64 image source for something like that on your form.

You can add custom images to a folder in the Forms directory and reference them via relative URL to avoid the bulk of your issue.

As an example, on the server I added some custom icons and graphics to the following path on the Forms server C:\Program Files\Laserfiche\Laserfiche Forms\Forms\img\Custom

Then in my CustomHTML element, I set the source using a relative path like so,

<div id="loadingContent"><img height="100" src="/Forms/img/Custom/loading_spinner_7.gif" alt="LOADING"></div>
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replied on March 7

Thanks Jason. I've done that and it does work great on some of my forms. However, the big form that I'm having the issue on, it will not let me save anything. I deleted all the custom HTML fields I had in the form and the preview button still would not work and when I navigate away from form editing and go back into it, everything I had deleted reappears.

 

The form itself is still functional and users are able to submit forms, but I can't make any changes to the form because they won't save. So that is an issue.

 

What can I provide you with to help troubleshoot this?

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replied on March 7

It will not allow me to add custom HTML to the form at all now. Even when I add a new one and put in simple text, it won't save. I am able to add other fields, but not custom HTML field.

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replied on March 7

After removing all custom HTML fields, it finally loads fine. I've tried multiple times of copying/pasting text back into the new HTML fields but it breaks it again. I decided to try out and online HTML editor and copied what I needed into it to get the HTML code. Still would break the form.

Only way to not break it again, is to manually type all the text back in using the form editor. So far, it's good now. Not sure what could have been breaking the form in the custom HTML box. It was just simple text.

If you want to try it on your form, below is the HTML I was using from the editor. It breaks my form when I paste it in.

<p><span style="color: #000000;">Thank you for your interest in AOPA&rsquo;s ninth and tenth grade aviation STEM courses. One application and one signed agreement form is needed&nbsp;<u>per school</u>&nbsp;seeking to use the curriculum.&nbsp;All completed applications and signed agreement forms must be submitted&nbsp;by school a school employee using the online process no later than 5 pm EDT, Thursday, February 28, 2019.</span></p>
<p><span style="color: #000000;"><strong>Please note:</strong>&nbsp;This application will time out after 45 minutes of inactivity.&nbsp; If you need additional time, you may click the &ldquo;Save as Draft" button at the bottom of this application. You will be prompted to enter your email and create a password. Once done, you will receive an email with a link back to your saved application.</span><span style="color: #000000;">&nbsp;</span></p>
<p><span style="color: #000000;"><strong>To be eligible to&nbsp;<u>apply</u>&nbsp;to use the curriculum, you must have the following:</strong></span></p>
<ol>
<li><span style="color: #000000;">Be a paid or contracted employee by a school system or school.</span></li>
<li><span style="color: #000000;">Secure support of school district (if applicable) and school administration.</span></li>
<li><span style="color: #000000;">Use AOPA curriculum&nbsp;<u>in its entirety</u>&nbsp;as an official credit-bearing course.</span></li>
<li><span style="color: #000000;">Commit to using AOPA curriculum for both semesters for the 2019-20 school year.</span></li>
<li><span style="color: #000000;">Enroll at least five students in each AOPA course (per semester).</span>&nbsp;</li>
</ol>
<p><span style="color: #000000;"><strong>To be eligible for&nbsp;<u>selection</u>&nbsp;to use the AOPA aviation STEM curriculum, you must have the following:</strong></span></p>
<ol>
<li><span style="color: #000000;">Meet all of the criterion identified previously above.</span></li>
<li><span style="color: #000000;">Submit a completed application and agreement form, with all required information and signatures, signifying support of the school district (if applicable) and school administration.</span></li>
<li><span style="color: #000000;">Teacher(s) are required to participate in the 3-day professional development workshop provided by AOPA in spring/summer 2019 (in-person or virtual).</span></li>
<li><span style="color: #000000;">Teacher(s) and school must agree to submit four surveys with all required data before or on the dates provided on the agreement form.</span></li>
</ol>

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replied on March 7

How are you pasting it in? It almost sounds like the form is corrupt because I pasted that HTML into a new form and it didn't cause any issues.

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replied on March 7

Very odd. I just use a simple ctrl+c & ctrl+p. When I tried it on another one of our working forms, it broke it. Only way it would work is if I deleted the field back out.

It has been very finicky. Sometimes when I use my keyboard shortcuts while typing for bold and underline it'll also break it. It's like I have to use the editor buttons to do those actions.

So now, I literally typed everything in. I typed it in a smaller font size and highlighted everything to make it bigger, and that broke it again.

So something surely has to be corrupted with the form. It's just an intensely large form with a lot of look ups and field rules that I don't want to recreate it all as well as my workflow.

What makes it even more weird is that I never had an issue with this when I originally built these forms. I have like 6 different forms and all of a sudden they are all broken. Users can still submit the form, thankfully, but I cannot edit them because nothing is saving when it's broke.

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replied on March 7

Just to be clear, you're pasting into the HTML tab rather than the Visual right? I would assume not, but I just want to cover all the bases.

Another thing is to not empty out the HTML before pasting, instead select all and then paste. If you empty out the HTML first, it will put some default HTML back.

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replied on March 7

That's correct. I was pasting into the HTML block. I would just highlight everything and then paste over.

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replied on March 7

Which version are you running? We are on 10.3.1.635

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replied on March 7

10.1.0 it looks like.

2019-03-07 14_03_07-Forms Public Server.png
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