I will try to include as much information as possible of what I have done so far and in what order.
I am using LFDS 10.3.1.45, Content Server 10.3.1 Build 236, Admin console 10.3.1.502, Forms Professional Version 10.3.1.635
We have been allocated 2 participant licenses in our master license. In LFDS I can verify these.
We have Root and 2 organizations set up. We do not have STS set up
I am attempting to assign 1 participant license to root and 1 to an organization. The root organization has LFDS, content repository and forms all on the same server.
The 2 organizations are located outside the Root organization servers on their own servers with content repo and forms on their servers.
I have created the users. I then generate the license files for forms and for the content servers. I place the new license files in the installation paths and restart the services.
the first thing that could be a clue is in the forms license.. the advanced options when clicked, does not respond or do any actions. I can save and download the license files in this case on the organization server
I now launch the admin console to add a new Laserfiche Directory Account and when I query, I receive this error
NOTE: when I do this step on the Root organization admin console, it works, I was correctly able to query the new participant user and create it
But when I load forms and when I browse to the participant tab ( on the root organization server ). it says
Participant Licenses: 0 assigned, 0 total
So really I have 2 issues... why can't I see the participant licenses in my root orgs forms ? Should I be able to allocate a number of participant licenses to a forms instance ? without naming users in LFDS ?
and on our org1 server, why can't they query LFDS ? We have verified org1 server can communicate with root LFDS on 5048 and 5049
Everything else is working great.. I can allocate Full licenses to my organizations content server, forms works normaly for full licensed users
We are working with our VAR and our network team.. but have not got these figured out yet. Any input would be great. thanks