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Question

Web Accelerator supported OS

Web Accelerator Installation and Upgrades

Updated January 15, 2019

asked on January 15, 2019

In the Web Accelerator documentation, under the requirements supported OSs, it does not list Windows 2016. I have a customer that tried to install it on a Windows Server 2016 Datacenter machine and after all the prerequisite checks passed, the installation erred out with the following message:

Is there any way to get around this error?

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replied on January 15, 2019

It sounds like you're running into this issue: https://support.laserfiche.com/kb/1013672/windows-10-compatibility-information-for-laserfiche-9

I would give the steps under 'IIS 10 compatibility' a try.

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Asked January 15, 2019
Updated January 15, 2019
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