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Question

Question

Error Print: Printing (6341)

asked on January 9, 2019 Show version history

We have a client that is snapshotting a fairly large word document (600 Pages).  Using the snapshot printer from outside of Laserfiche is slow, but eventually works.  But when they bring the document into Laserfiche and generate pages, the snapshot printer works for a while and eventually throws the error "Error Printing 'DocumentName' Print the Electronic Document Pages failed.  No pages were printed [166470x800418c5] [6341].   

Is there some type of timeout setting for snapshot within Laserfiche specifically or is there some other cause for this error?  Version is 10.3.1.  Any help would be appreciated, thanks!

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Replies

replied on January 31, 2019

Any ideas on how the timeout could be extended?  Or any other possible causes?  Pretty sure it's just a timeout issue due to it working outside of Laserfiche, but we could be wrong.

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