Question

Forms creating duplicates

Forms

Updated September 18, 2018

asked on September 12, 2018

I have a user group that use both off-line and online forms. They report that some of the forms are duplicated in their drafts. I'm not sure if they have saved it as an offline form, then accessed it again when online (with multiple) saved drafts; however I would think this is still the same form. So I wonder if others experience this? They submit one for and it goes to LF, the other 'draft' remains in drafts. Thoughts?

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replied on September 12, 2018

So these dups are drafts of the same form? Not maybe forms saved from process names like in this thread:
https://answers.laserfiche.com/questions/125340/Offline-Forms-rename-draft

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replied on September 13, 2018

No, that is not the issue; they can name them as they save (and they do). It is simply 2 versions of the same form. Would this happen if they save and offline copy and then access it again when connected and save another draft?

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replied on September 18, 2018

Our QA has identified a scenario where they were able to get duplicated drafts which is most likely what you saw. We are working on a fix, should be in the next app update. Thank you for reporting it.

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Forms creating duplicates

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