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Question

Question

file will not rename after changing the metadata

Laserfiche Support Site Laserfiche Consulting
Updated August 23, 2018
asked on August 23, 2018

Good day all,

I'm new to LF and run into an issue with one of our Users when she opens a file within the LF Repository and changes the metadata, the name is not reflected correctly as it should, as seen with others.  I've confirmed she has the permissions to that folder and contents. 

Any direction appreciated.

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Replies

replied on August 23, 2018

If she opens the document and only changes the metadata; this alone should have no impact on the entry name unless there is a workflow process that does the renaming.

If there was some field/attribute she didn't have permission to change she should be getting some error message or not be able to change the value at all.

It sounds like more information is needed to really understand your circumstances.

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