Question

Laserfiche Lounge

Read-Only Sessions with expired Laserfiche license

Laserfiche Licensing Administration Version 10

Updated August 21, 2018

asked on August 20, 2018

Hi Everyone,

I have Laserfiche Server 10.2.1 installed in one of my systems with a company license which expired on August 5th 2018.

When I try to delete a document through the laserfiche client, it's giving me Permission Denied [6317] message. But I am able to view/open all the documents. Is this because of the expired license? The only reason I am not sure is because it's allowing me to login to both the client and the admin and view all the documents through the client but not delete them.

When I try to modify any settings in the admin console, it's giving me A read-only session is not permitted to perform this operation [9105].

I have attached two screenshots with the issue. Any help is appreciated. Thanks in advance.

Screenshot 1.jpg (89.89 KB)

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Screenshot 2.jpg (146.63 KB)

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Answer

SELECTED ANSWER

replied on August 21, 2018

To be specific, expired repositories allow 1 read-only user access. That ensures organizations can still access the documents, but additional modifications cannot be performed.

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replied on August 21, 2018

Thanks for the reply.

I have requested my company for a license renewal. This question can be marked as answered

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Replies

replied on August 21, 2018

Hi Mohan,

This is because your license is expired. I've seen this issue before. You need to renew your License/LSAP to rectify this issue.

Cheers!

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replied on August 21, 2018

Thanks for the confirmation.

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Read-Only Sessions with expired Laserfiche license

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