Question

Web Link licensing

Licensing WebLink Administration Laserfiche

Updated August 17, 2018

asked on August 13, 2018

We have a VMWare virtual server that is running our Laserfiche Server. I have executed the countcpu.exe and it states the following:

"This system is multi-core and SMT capable. Logical CPUs = 4 cores, physical packages = 2. The Laserfiche Server will consider this system to have 2 CPUs."

So for Web Link does that mean I need to get 2x single CPU licenses, multi-CPU license or will the "dual-CPU" license suffice? We have RIO master license.

Thanks

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Answer

SELECTED ANSWER

replied on August 13, 2018 • Show version history

Hi Farid,

Laserfiche is no long selling/licensing public portal users by CPUs. They are sold either by the number of connections to the Laserfiche server, or the number of Laserfiche servers that allow unlimited public portal connections. If you have bought public portal connections licensed by CPUs, you can request to convert to license by Laserfiche servers without extra software cost.

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Replies

replied on August 13, 2018

Please see https://support.laserfiche.com/kb/1013862/upgrading-to-a-laserfiche-rio-multiprocessor-public-portal-license-from-a-single-processor-or-dual-processor-license for more information. Basically unlimited public portals are now stored per-server instance, not per-processor.

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replied on August 14, 2018

Thanks for that info! We have not purchased Web Link yet, only have a quote for the three options, namely single CPU, dual core CPU and multi-CPU .... I take it that if we are only want to have one LF server for public use then we need only purchase what used to be a called "single CPU multi-user" license? Or should we really ask for a re-quote from our VAR for these new license types?

Thanks

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replied on August 14, 2018

I think they should be equivalent, but that's really a question for your VAR. I can't say for sure.

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replied on August 17, 2018

Thank you.

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